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Money Advice Caseworker
Citizens Advice
Liverpool
On-site
GBP 40,000 - 60,000
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Job summary
An established industry player is seeking a dedicated Debt Advice Caseworker to deliver high-quality advice and casework services to clients facing debt and money management challenges. This role involves mentoring colleagues and fostering a collaborative environment to enhance service delivery. Ideal candidates will possess the ability to navigate complex information and work effectively with teams, management, and external organizations. If you're passionate about making a difference in people's lives and have a commitment to excellence, this opportunity is perfect for you.
Qualifications
- Ability to understand and deal with complex information.
- Experience in debt and money management services.
Responsibilities
- Provide high-quality advice and casework service to clients.
- Mentor and support co-workers to develop their skills.
Job description
The Debt Advice Caseworker will provide an in-person high-quality advice and casework service to the organisation’s clients in debt and money management service.
The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.
A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information. Working collaboratively with their team, management, external organisations, and Head of Service.
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