Membership and Communications Manager (Maternity Cover)

PROSPECTUS; London; On-site; GBP 100,000 - 125,000

Job description

Prospectus is delighted to be supporting our client as they look to appoint a Membership and Communications Manager. This new post has arisen as a result of maternity leave and will be offered for 9 months with an expectation of working at least 2 days a week in their London Office.

The organisation is an educational charity founded in 1911. The Society is the custodian of an extensive and exciting collection of diverse historical and modern, physical, and digital records, including grassroots sources, rich data of unlikely origin, and exceptional assets that capture the unfolding, unofficial history of us all. The organisation provides a well-regarded programme of education and training, supporting people not only to research their family roots but also to understand what they’ve found.

The Membership and Communications Manager will play a key role in the team, supporting the charity through an exciting period of change. The organisation is currently in the process of updating its membership systems and developing their communications strategy. This role will support with these changes and ensure effective communications are delivered to the membership base during this period. You will work to ensure the day-to-day membership services continue to operate with minimal disruption during this period and that members are supported and informed throughout this period with any changes that might affect them.

The successful candidate will be an experienced membership professional with a background in delivering engaging and supportive membership communications. You will be experienced in working with CRM systems and exposure to systems changes would be advantageous. You will have excellent communication and customer service skills with a drive and engagement to support the organisation as they develop over the coming year.

Please apply with your CV only, and suitable candidates will be contacted for an initial conversation. Following this, a covering letter will be requested to complete the application.