Medical Secretary

NHS; Wigan; On-site; GBP 20,000 - 30,000

Job description

As a medical Secretary you will provide general secretarial support to the Practice Manager, Doctors and Health Professionals involving word processing and audio typing skills with general clerical work as required.

Main duties of the job

1. To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
2. To liaise with hospitals/other departments to ensure referrals and queries are made in a timely manner to ensure the delivery of effective patient care.
3. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
4. To establish and maintain follow-up systems associated with patients' referrals and outcomes to ensure the continuity of patient clinical care within set timescales and adhering to practice guidelines, policies, and procedures.
5. To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
6. To maintain the computer clinic system in an accurate and secure manner.
7. To provide cover for members of the secretarial team during periods of sickness and annual leave.
8. Promote, monitor and maintain best practice in health, safety & security and all aspects of safeguarding.
9. To receive and dispatch mail and maintain a pending system.
10. Use of appropriate clinical systems (e.g., Choose & Book/NHS e-referrals) and following up queries.

About us

Pennygate Medical Centre is a large practice, we have 10 GP Partners, 6 Salaried GPs, 3 ANPs, 3 HCA's, and a large admin team. We look after roughly 18,800 patients.

Job responsibilities

As a medical secretary you will be responsible for creating referral templates, handling referral queries, liaising with hospitals and patients and the clinical team in the practice. You will handle telephone calls and assist the team with tasks. You will be working on SystmOne and have a good knowledge of Microsoft packages.

Person Specification

Experience

• 6 months experience as a medical secretary.

Qualifications

• GCSE grade A to C in English and Maths.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.