Maternity Support Worker

NHS; London; On-site; GBP 24,000 - 26,000

Job description

These are exciting times and with the recent expansion and remodelling of the Lewisham & Greenwich Trust Maternity Services, an opportunity has arisen for a Maternity Support Worker to join our Multi-Professional Team, in its deliverance of high quality care to our women and their families.

Our whole maternity service is exciting and innovative and due to this, we have received awards for our service and midwives and have maintained a CQC rating of good since 2017 with our latest report by the CQC in January 2024 awarding us outstanding for Leadership and commending us on being a dynamic, culturally astute and inclusive place to work.

The role comprises of working within the antenatal clinic supporting midwives and the team by maintaining a safe clinical environment. This will include assisting clients, phlebotomy, urinalysis and general housekeeping. All our staff work within our Trust Values, treating all clients and their families with respect and compassion and providing high quality, safe effective care.

A Maternity Support Worker post enables exposure to a wide range of skills and offers wide scope for professional development. The Maternity Support Worker is the first point of contact for our clients so excellent interpersonal skills are essential. The role involves working 7.5 hour days, 2 days a week but you may also be able to pick up bank shifts in other areas once you have training.

Previous applicants need not apply.

Main duties of the job

You will be based on Antenatal Clinic but may need to participate in the provision of cover for the unit, including flexibility to move within team areas as the service requires.

You will maintain high standards of cleanliness and hygiene within your clinical area i.e. cleaning of rooms, equipment, making beds and keeping a good stock supply.

You will assist the midwives in the care of women/birthing people and participate in maintaining the general personal hygiene needs of women/birthing people if required.

You will be aware of the general condition and wellbeing of women/birthing people in ANC and report any deviation from the norm immediately to a qualified member of the multi-professional team.

You will maintain accurate records of all care provision in the clinical records.

You may need to escort clients to different clinical areas within the unit and act as a chaperone if required.

You will undertake phlebotomy and urinalysis and, if necessary, cannulation as directed by the RM.

As a team we are respectful of our colleagues' views and work as a team to encourage innovation in all that we do.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development.
2. Widening access (anchor institution) and employability.
3. Improving the experience of staff with disability.
4. Improving the EDI literacy and confidence of trust staff through training and development.
5. Making equalities mainstream.

Job responsibilities

To assist the midwives in the delivery of care to women/birthing people in the hospital and community setting. The post holder carries a defined range of duties delegated by and reported back to a registered member of the multi-professional team.

The MSW is able to work regularly without direct supervision, reports any concerns, change in the condition of the woman/birthing person and baby and highlights incidents to the midwife responsible for care.

Duties and responsibilities for the role will be discussed and agreed on a daily basis with the midwife in charge, with communication channels open throughout the day for further advice and support.

Person Specification

Qualifications and Training

• NVQ Level 3 in Health Care OR equivalent experience plus willingness to undertake Foundation Degree Course.
• Commitment to undertake the necessary training.

Experience

• Previous experience of working with members of the public.
• Customer care.
• Care environment.
• Hospital systems.

Skills

• Friendly, helpful and approachable manner.
• Good verbal and written communication skills.
• Ability to prioritise workload.
• Ability to work without direct supervision.
• Ability to work as part of a team.
• Ability to liaise with other disciplines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,071 to £25,674 a year per annum pro rata plus HCAS.