Lead Business Analyst

ASM Research, An Accenture Federal Services Company; Dover; On-site; USD 72,000 - 80,000

Job description

ASM Research, An Accenture Federal Services Company Lead Business Analyst in Dover, Delaware

The Lead Business Analyst will be a part of a team supporting all phases of the design, development and implementation of an Enrollment Resolution and Reconciliation process for health insurance exchanges. The Lead Business Analyst will participate in design sessions, report on project progress, and identify potential risks and issues.

Working in partnership with internal teams, the Lead Business Analyst will also be responsible for analysis of discrepancies in the eligibility reconciliation process for multiple stakeholders and continuous process improvement of the reconciliation process. He/she will provide content to and for collaboration with training staff on training stakeholders on the transactions and the reconciliation process. The Lead Business Analyst will present content and address questions with our client on webinars. The managing duties include but are not limited to relaying assignments, performance feedback, delivery of coaching and training, and career development.

Ability and willingness to think outside of the box and determine creative solutions to business needs/requirements.

Ability to develop and maintain technical documentation that outline requirements and business processes.

Review documented training material, including policy and process documents, for review and accuracy.

Excellent ability to create test cases and identify new scenarios to test for.

Prioritizing initiatives based on business needs and requirements.

Work to resolve issues in a timely and accurate manner and escalate as appropriate.

Excellent verbal and written communication skills.

High organizational skills and attention to detail.

Works effectively in a team and independently to complete all tasks in a timely manner.

Handle ambiguity and change, manage priorities and tasks in a changing environment.

Required Skills & Qualifications:

1. Bachelor’s Degree or equivalent OR 4 years’ relevant experience in lieu of degree.
2. 2 additional years of relevant experience.
3. 1 year experience with federal data or projects (including, but not limited to agencies such as CMS, IRS, DOD, VA, SSA or another federal agency).
4. Experience analyzing data and presenting it to stakeholders.
5. Must be a US Citizen or Authorized to work in the US (if not a citizen) and a resident of the US for at least 3 years within the last 5 years.

Preferred Skills & Qualifications:

1. Bachelor’s Degree Preferred.
2. Telephone support skills and the willingness to handle inbound/outbound telephone calls.
3. Knowledge of the Affordable Care Act (ACA).
4. Experience with Federal contracts.
5. Experience with premium payment transactions.
6. Experience working with IT development teams and translating business processes and requirements.
7. Experience with 834 file creation using MCU.
8. Experience leading teams or projects.
9. Ability to work flexible hours between Monday – Friday between the hours of 9am – 7pm EST.
10. Ability to work occasional weekends if needed.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Salary Range: 72,300 - 80,000