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Japanese Customer Service Advisor

TN United Kingdom

London

On-site

GBP 80,000 - 100,000

4 days ago
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Job summary

An established industry player is seeking a proactive Japanese-speaking Customer Care Adviser for a part-time role in London. This exciting position involves assisting airline customers with flight bookings, changes, and inquiries, ensuring a high standard of customer service. The ideal candidate will thrive in a fast-paced environment and possess strong communication skills. With a temporary to permanent contract available, this role offers the opportunity to grow within the travel industry while delivering excellent support to customers. If you are detail-oriented and passionate about helping others, this is the perfect opportunity for you.

Qualifications

  • Experience in customer service in a fast-paced environment.
  • Proficiency in Japanese is essential for this role.

Responsibilities

  • Assist airline customers with bookings and inquiries via phone and email.
  • Provide general customer service support in a professional manner.

Skills

Japanese Language Skills

Customer Service Skills

Attention to Detail

Professional Telephone Manner

Tools

Amadeus GDS

Job description

Social network you want to login/join with:

Japanese Customer Service Advisor, London
Client:

Team Jobs

Location:

London, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

5370ff5d1f6e

Job Views:

5

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

Part-Time Airline Customer Care Adviser (Japanese-Speaking) - Temporary to Permanent
Location: Canary Wharf, London
Salary: £12.50 per hour
Hours: 20 hours per week, Monday - Friday (shifts between 1:00 AM - 9:00 PM)

We are looking for a Japanese-speaking Customer Care Adviser to join our client on a temporary to permanent contract. In this role, you will assist airline customers with flight bookings, changes, baggage inquiries, and general customer service support via phone and email.

Key Requirements:

  1. Experience using Amadeus GDS is preferred
  2. Strong customer service skills in a fast-paced environment
  3. Professional telephone manner and attention to detail
  4. Airline or travel industry experience preferred

If you are proactive, detail-oriented, and passionate about providing excellent customer service, apply now!

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