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Insurance Executive

The City Recruiter

Warrington

Hybrid

GBP 25,000 - 35,000

11 days ago

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An established industry player is seeking an Insurance Executive to join their dynamic team in Warrington. This role involves managing client relationships, ensuring compliance with FCA regulations, and maximizing business opportunities while delivering exceptional customer service. The ideal candidate will thrive in a regulatory environment and possess a passion for helping clients with their insurance needs. With a hybrid work model and a commitment to ongoing training and development, this position offers a supportive environment for personal and professional growth. If you're ready to take on a rewarding challenge in the insurance sector, this opportunity is for you.

22 days holiday + Statutory Bank Holidays

Discounted Gym Membership

On-site parking available

Ongoing training & development

Work from home 1 day per week

Experience in a regulatory environment ensuring compliance with FCA regulations.
Understanding of Car and Home Insurance is essential.

Manage and service existing clients' insurance needs.
Maximize new business opportunities while ensuring customer satisfaction.
Support the team in achieving call handling targets.

Customer Service

Attention to Detail

Organizational Skills

Problem Solving

Communication Skills

Persuasion Skills

Can-do Attitude

Job Description

Title: Insurance Executive

Salary: Competitive DOE

Location: Warrington

Hours: Full time

Type: Hybrid/Office based

Main responsibility of the role:

Working alongside a team of advisers, you will proactively manage ‘your’ customers from beginning to end, whilst also contributing to individual and team productivity targets. The ideal candidate will have experience working in a regulatory environment ensuring compliance with FCA regulations.

Key Accountabilities:

Managing and servicing existing client’s insurance needs
Maximising New Business Opportunities whilst delivering outstanding customer service
Proactive in supporting the wider team in delivering its call handling levels
Proactively obtain future dated leads to increase sales and maximise revenue opportunities
Renewal of existing client policies by servicing renewal requirements
Produce and/or request insurance documentation
Undertake any other duties as necessary
Ensure work area is tidy and free of hazards

Person specification:

Understanding of Car and Home Insurance
Ability to build instant customer support
Experience in retention or sales is preferable
Thrives on a challenge and has pride in your work
Drive to develop both personally and professionally

Skills required:

A can-do attitude
Passion for delivering excellent Customer Service
Strong attention to detail
Excellent organisational skills
Aptitude for problem solving
Natural communication and persuasion skills

Regulatory Knowledge:

FCA and GDPR
A broad understanding of personal lines insurance

Hours of work:

37.5 hours per week Monday-Friday, 1 out of 4 Saturdays 9am – 1pm (paid time and a half or ½ days flex)

Benefits:

Competitive Salary
22 days holiday + Statutory Bank Holidays
Discounted Gym Membership
On-site parking available
Located near train stations Warrington Bank Quay and Warrington Central
On-going training & development
Work from home 1 day per week

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