Head of Digital Transformation and Delivery

NHS; London; On-site; GBP 82,000 - 94,000

Job description

Job summary

The post-holder will develop and implement an effective digital innovation strategy to improve digital transformation delivery in the ICS, promoting innovation across the Organisation. Taking the lessons learned from the successful delivery of the Digital First Programme, the post-holder is responsible for providing overall management of digital transformation across North West London to support, develop and transform digital pathways to improve access to care and deliver better outcomes for patients and working closely with colleagues across the sector, ensuring coherent strategy.

Main duties of the job

The post holder will be responsible for:

Strategic Planning:

• Develop and execute a comprehensive digital innovation and transformation strategy aligned with the ICS Digital and Data Strategy.
• Identify emerging technologies and formulate implementation plans to support integrated working.
• Review and align existing digital transformation initiatives across the ICS.

Delivery of Digitally Enabled Pathways:

• Collaborate with borough and programme teams to deliver transformation programmes and priorities.
• Implement digital solutions such as online consultations, telehealth platforms, data analytics tools, and mobile applications.
• Foster a culture of innovation within the organisation.

Change Management and Technical Implementation:

• Lead change management efforts to support the implementation of digitally enabled services and tools.
• Develop and implement change management plans that prioritise user adoption.
• Establish key performance indicators (KPIs) and metrics to evaluate the effectiveness of digital initiatives.

Team Management and Stakeholder Engagement:

• Manage the NW London digital transformation and delivery team.
• Prepare and present complex information to support decision-making.
• Nurture key relationships and maintain networks internally and externally.

About us

NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster. The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations, we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.

Working for us, you can help ensure that our residents and patients have access to the right services when they need them and assist them take greater care of their own health to ensure they live longer, healthier lives.

To do this we will improve outcomes in population health and healthcare, reduce inequalities in health outcomes, experience, and access, enhance productivity and better value for money, support broader social and economic development within our area. We're proud of our staff and the contribution they make and are committed to developing their knowledge and skills in a supportive, inclusive, and values-led organisation.

Date posted

17 March 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£82,462 to £93,773 a year Inclusive of HCA per annum

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

807-NWL-846

Job locations

Marylebone Road
15 Marylebone Road
London
NW1 5JD

Job description Job responsibilities

For more information on the detailed job description and main responsibilities for this role, please read the job description and person specification document provided on this advert.

Person Specification Knowledge training and experience

Essential

• 5 years experience in digital transformation delivery
• 3 years digital transformation experience at a senior level
• Interpreting and applying national policy, guidance and regulations/legislation for implementation

Desirable

• Safeguarding - Level 1

Communication Skills

Essential

• Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities
• Negotiate on difficult and very complex and detailed issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

North West London Integrated Care Board

Address

Marylebone Road
15 Marylebone Road
London
NW1 5JD

Employer's website

https://www.nwlondonics.nhs.uk/