Head of Business Intelligence

King's College Hospital NHS Foundation Trust; London; On-site; GBP 45,000 - 75,000

Job description

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King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

Job overview

The post holder will be responsible for the Performance Systems/Data Warehouse function, Business Intelligence and reporting development function that operates across the Trust. The post holder will ensure that these teams provide a high quality and responsive service in support of the Trust's clinical, operational and strategic objectives by meeting its rapidly growing and changing information needs. This includes the management and development of complex information and business intelligence systems providing critical information, both internally for use in the Trust's performance management framework and planning processes, and external statutory reporting to NHSI/NHS England and the Trust's Commissioners.

Main duties of the job

1. Provision of Management Information: Ensuring that accurate and timely management information is available to support decision-making processes.
2. Business Systems Management and Report Development: Overseeing the development and maintenance of business intelligence systems and reports.
3. Performance Management: Monitoring and analysing performance data to drive improvements across the Trust.
4. Data Quality and Assurance: Ensuring the accuracy, completeness, and timeliness of data.
5. Staff Management and Development: Leading and developing a team of management information specialists, including recruitment, onboarding, and retention strategies.
6. Stakeholder Engagement: Collaborating with stakeholders to translate business requirements into actionable data solutions.
7. Compliance and Governance: Ensuring compliance with data quality standards, governance, and statutory reporting requirements.

Working for our organisation

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

The post-holder must have a strong technical, analytical and problem-solving skill set and ability to communicate highly complex issues to a wide-range of audiences. The post holder will provide input into non-BIU system developments, promote management information and data quality agendas through appropriate Trust forums and communication channels, and ensure that training also supports those agendas. The post holder will be responsible for ensuring that the accuracy and completeness of all national and mandatory reporting requirements are met.

The post holder will be instrumental in ensuring the success of the Trust's strategy to bring all Information functions into one corporate business intelligence team.

Person specification

Education and Qualifications

Essential criteria

• Masters level or equivalent experience in an informatics role
• Management qualification

Desirable criteria

• Project Management Qualification
• Industry qualification in analysis

Knowledge and experience

Essential criteria

• Track record of performance management
• Substantial experience in managing teams
• NHS data literate with ability to translate
• Excellent understanding of NHS Performance requirements
• Evidence of continual personal development

Desirable criteria

• Experience with EPIC and its reporting tools

Skills and Competencies

Essential criteria

• High level verbal and written skills
• Highly numeric and data literate
• Proven leader within multi-disciplinary environment
• A problem solver with evidence of implementing change