Group People Operations Manager

Knauf Insulation Ltd; St Helens; On-site; GBP 45,000 - 85,000

Job description

Knauf stands for opportunity. We know that opportunity looks different to each person and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation HR Central Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. As a Group we are a global manufacturer of construction materials and our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

Knauf Insulation is proud to be part of the Knauf Group. We have a 40-year heritage in manufacturing insulation and have big plans for the future. Our global reach in 40 countries continues to grow and we are looking for passionate, ambitious people to join our 6000-strong team and help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world.

The expansion of the HR Central Team Department means we are now looking to recruit a new Group People Operations Manager to be based either in Visé (Belgium), or Skofja Loka (Slovenia), or St-Helens (UK) and reporting to the Group Chief Human Resources Officer.

Can you say ‘yes’?...

• Do you have experience in a controlling role, data analytics and HRIS systems?
• Can you consider yourself a worker for whom Excel no longer holds any secrets for you?
• Do you have experience in an international and a manufacturing company?

This role leads our People Operations Center of Expertise for KI EMEA/APAC. As People Operations Manager, you will be responsible to oversee and optimize all aspects of our People Operations for EMEA/APAC regions: leading HR controlling activities, being responsible for People analytics & data quality, supporting digital transformation in HR, and coordinating the People processes owned by the other People Centres of Expertise.

This is an exciting position to take HR controlling, people analytics and digitalization to the next level with real potential for further growth. The People Operations Manager will collaborate closely with Financial teams (Controlling), People Business Partners, HR Regional Directors, Business Leaders and Group counterparts worldwide to ensure that projects and approaches are scalable across the organization, to identify processes optimization and digitalization needs and create strategic solutions to enable the organization to perform at its very best. Travel to our locations in Europe is also expected (max 10% of time).

What you’ll be doing:

• HR Controlling: You act as the HR Controller, in close collaboration with the Regional Business HR teams and the Central Controlling Department (People budget, forecasts, and costs control measures);
• People Analytics: You play a key responsibility in creating, maintaining, monitoring and interpreting global People data analytics reporting & metrics for different strategic stakeholders and projects (workforce planning project included); management and monitoring of KPIs to be analyzed such as turnover, age pyramid, and talent review results. The ability to correlate this data is essential.
• Digital transformation: As key user of HRIS tools, you manage and optimise People systems and tools, including HRIS and other digital platforms. You have accountability to set up knowledge across HR network, assuring the correct process follow up and proper system usage and data quality; You partner with Group IT to ensure systems are up to date, secure and functioning efficiently. You contribute to the global digital strategic projects as Regional Process Coordinator (new HRIS project implementation);
• People Processes: You support the optimisation, streamlining, alignment and coordination of the yearly People processes (appraisals, continuous conversations, bonus calculations) according to policies and corporate programs, to improve processes efficiency;
• People Policies & Procedures: You design, optimize, communicate and provide guidance on People policies & procedures in your area of responsibility and identify all opportunities for costs optimization (HR controlling, company cars, KI bonus scheme, travel & expenses, …). You ensure also their consistency, compliance and alignment with company culture.
• You lead KI People Projects related to People Operations depending on the Group strategic projects to be deployed.

What we’d love for you to have:

We are interested in you as a person: your attitude, behaviours, and values. As long as you are eager to learn anything you might not already know for this role, we’d love to speak with you.

If you have experience in the following areas – this is an added advantage:

• A Master’s degree (or equivalent) in Finance, Controlling, Economics or Human Resource Management;
• Between 8 to 12 years experience in a controlling role, data analytics and systems, having experience in HR would be an asset and a good track record of managing HR budgets and controlling costs effectively.
• Experience with international organizations;
• Good knowledge of the operational business, ideally in manufacturing;
• Experience working with senior executives;
• Experience in People processes design and optimization;
• Experience in HRIS implementation project is a major asset, including training design and delivery;
• Experience with SuccessFactors is a plus;

• Excellent knowledge of MS office products;
• Deep knowledge of data analysis/reporting tools;
• Strong Project Management experience.

Your personality counts a lot for us:

• Collaborative leadership skills - Working with various leadership stakeholders to steer overall transformation projects is an essential task for this role.
• Team player with capacity to create transversal collaboration with other teams and ability to proactively help direct colleagues - The team is made up of around ten employees with varied expertise.
• A natural communicator - Outstanding communicator, comfortable working within a multicultural corporate environment.
• Organized and autonomous - Strong planning, organizational development, and excellent problem-solving skills are essential.
• Change and growth driver - Highly driven, professional, energetic and focuses on driving growth and continuous improvement.
• Open and flexible - Undaunted by change and transformation, ability to adapt quickly to changing business needs and deal with new subjects.
• A keen learner - An inquisitive nature with a desire for learning about new areas. Hands-on approach when necessary.
• Strong analytical skills in a business and manufacturing environment.
• Excellent with numbers – A deep knowledge of data analysis/reporting tools and the ability to collect, gather, and analyse data and present concise actionable results. Attention to details, professional handling of sensitive data requiring high accuracy.
• Digitally savvy – Competent in digital tools and an appetite to learn more about digital solutions.
• Fluency in English (verbal and written), French would be an asset or any other language is a plus.

We will provide:

As this is a central, international position, the package and associated benefits will be those of the contract's host country. Our common criterion was to build a comprehensive salary package that stands out in the market.

On top of that, a dedicated time for personal development and potential for leadership training will be provided.

What happens next?

We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within five working days.

Our commitment to diversity and inclusion (D&I) reinforces our Knauf Insulation values of Making Tomorrow a Home for all of us. We are committed to creating a workplace where we all can thrive, whoever we are, and inspiring a culture of inclusion and innovation that will drive future business success. We do our best to make sure being at work feels like home. To learn more about our business and culture go here (People & Culture - Knauf Insulation Western Europe)