Operations Manager

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Join a company that puts service first

At Britsafe, we’ve spent 32 years building a reputation for outstanding customer service. Our secret? Industry-leading people, processes, and technology.

We’re looking for an Operations Manager who shares our commitment to excellence. Someone who goes the extra mile to ensure their teams and sites set the industry standard.

About the Role

This is a multi-site role overseeing security and cleaning services for a wide portfolio of blue-chip clients, involved in financial services, distribution and manufacturing across either the Midlands or the Yorkshire regions.

Leadership & Service Delivery: You’ll ensure high standards in manned security and cleaning services, working under SIA Approved Contractor Scheme standards.

Client & Team Management: You’ll build strong relationships through site visits, client meetings, and staff training, ensuring seamless operations.

Scheduling & Compliance: You’ll oversee rostering (using Timegate), staff motivation, performance management, and compliance with industry best practices.

Technology & Reporting: You’ll have access to cutting-edge systems, making reporting, payroll, and scheduling efficient and transparent.

But above all you will be responsible for ensuring the retention and development of your client base.

What We’re Looking For

1. Management Experience in security and/or cleaning is essential
2. Front-line SIA Licence (essential).
3. Exceptional Leadership & Communication Skills to manage diverse teams.
4. High IT Literacy – You’ll be supported by the best systems and must be comfortable using them.
5. Full UK Driving Licence & Own Car – You’ll work remotely but report to our York HQ at least once a month.

Competitive Salary: Starting from £47,000 per year.

Unfortunately, applicants without an SIA licence and current management experience will not be considered.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries: Security and Investigations