Group, Conference and Events Planner

Hilton Worldwide, Inc.; London; On-site; GBP 28,000 - 29,000

Job description

Job Description - Group, Conference and Events Planner (HOT0BGSF)

Job Number:

HOT0BGSF

Work Locations

DoubleTree by Hilton, London - Tower of London 7 Pepys Street London EC3N 4AF

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Annual Salary of £28,392.98

A WORLD OF REWARDS

• Smart uniform provided
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

The Groups, Conference & Events Planner will be responsible for the successful event planning and overall execution of all Groups, Conference & Events that take place within the hotel. The Event Planner will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.

What will I be doing?

An Event Planner will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, an Event Planner will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Manage an events schedule to maximize yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

An Event Planner serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• High level of IT skills
• Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Demonstrated previous experience working in the Conference & Events function
• Knowledge of the hotel property management systems

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.