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Food & Beverage Team Leader - Wakefield

TN United Kingdom

Wakefield

On-site

GBP 24,000 - 29,000

4 days ago
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Job summary

An established industry player is seeking a Food & Beverage Team Leader to enhance the customer experience at its vibrant cafes. This role involves leading a dedicated team to deliver exceptional service while ensuring health and safety compliance. You'll be at the forefront of creating memorable dining experiences, utilizing your problem-solving skills and positive attitude. With a focus on team development and customer satisfaction, this position offers a chance to thrive in a lively environment. Join a company committed to inclusivity and providing substantial benefits, including a pension scheme and flexible working options.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym membership discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Qualifications

  • Friendly and adaptable with a positive approach.
  • Enthusiastic and willing to learn.
  • A people person who cares about communication.

Responsibilities

  • Support your team to provide great service consistently.
  • Supervise training and induction of new colleagues.
  • Ensure food displays are accurate and appealing.

Skills

Customer Service

Team Leadership

Problem Solving

Health and Safety Compliance

Adaptability

Job description

Client:

The National Trust

Location:

Wakefield, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

199fcbcf26f6

Job Views:

5

Posted:

28.03.2025

Expiry Date:

12.05.2025

Job Description:

Food & Beverage Team Leader - Wakefield

Summary

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We’re looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.

Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours: 37.5 hours a week (full time) Salary: 24,862.50 a year/ 12.75 an hour Duration: Permanent

Interview date: Wednesday 16th and Thursday 17th April. For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video.

What you'll be doing

As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the cafe. This is a busy, lively place to work, so you’ll need to be adaptable. Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service.

Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food. You’ll also be supervising the induction and training of colleagues, to help build a team that’s dedicated to great service and to giving people a day to remember. We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

  • Friendly and adaptable, with a positive ‘can-do’ approach.
  • Enthusiastic and willing to learn.
  • A people person, who cares about communicating well and giving great service.
  • Aware of health and safety compliance.
  • A problem solver, who can lead and support a team every day.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme
  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

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