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Facilities Management Assistant

ENGINEERINGUK

Havant

On-site

GBP 28,000 - 33,000

14 days ago

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Job summary

An established industry player is seeking a Facilities Management Assistant to join their dynamic team. In this role, you will support the Site Facilities Manager in delivering exceptional FM services while ensuring smooth operations and high customer satisfaction. Your responsibilities will include managing budgets, overseeing safety protocols, and handling administrative tasks. This is a fantastic opportunity to contribute to a company that is committed to sustainability and innovation in the energy sector. If you are passionate about facilities management and customer service, this role offers a chance to make a significant impact in a supportive environment.

Benefits

Discounts on private healthcare

Gym membership discounts

Free online GP

24/7 counselling service

Interest-free loans for tech and transport

Cycle to Work scheme

Generous family entitlements

Qualifications

  • Experience in front of house/reception duties with a strong customer service focus.
  • Knowledge of both hard and soft FM services.

Responsibilities

  • Provide support to the Site Facilities Manager for daily FM services.
  • Assist in budget management and ensure safety policies are followed.

Skills

Customer Service

Stakeholder Management

Facilities Management

Administration

Job description

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Sector: Administration and Secretarial, Operations and Facilities Management, Utilities, Oil, Gas and Energy

Role: Assistant

Contract Type: Permanent

Hours: Full Time

Base Location: Penner Road, Havant

Salary: £28,072 - £32,605 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time

The role

As a Facilities Management Assistant, you will be required to provide support to the Site Facilities Manager in the delivery of day-to-day Facilities Management services. Working as part of a team and on your own initiative, you will work to provide an excellent level of customer service for all SSE colleagues and visitors and assist in all aspects of delivering high quality FM services.

You will
  1. Service: Ensure all services are running smoothly. Gather feedback from the team and address any issues. Work with the wider Property and FM team to find ways to improve. Communicate with business stakeholders to enhance service and compliance.
  2. Budget Management: Assist in setting revenue and capital budgets. Help the FM Manager create business cases for capital spending. Understand budget changes and how to address them.
  3. Safety: Support safety policies and processes within the FM department. Ensure proper contractor management, including reviewing RAMS and overseeing their work.
  4. Administration: Handle administrative tasks like audits, reviewing maintenance logs, and identifying necessary repairs from planned preventative maintenance activity. Provide coverage for FM tasks, including reception, post room, and Help Desk.
You have
  • Experience with front of house/reception duties with a solid customer service focus.
  • Experience in dealing with multiple stakeholders, across a number of business functions to support the delivery of their departmental goals.
  • Previous experience within FM, either in-house, TFM or client side.
  • Knowledge of both hard and soft FM services.
About SSE

SSE has a bold ambition - to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline.

At SSE, we own more than 500 property assets and several thousand land assets, which are located across the length and breadth of the UK and Ireland. Our Procurement & Commercial, Property and Facilities Management teams are responsible for helping the business to procure services and materials in a timely and cost-effective way, and for ensuring SSE offers a safe, modern, fit-for-purpose property portfolio. We work right across the SSE Group, ensuring our businesses get the best possible service and value from our supplier network, as well as ensuring all service providers are compliant and continue to meet contractual obligations and business need.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Francesca on 01738 344763 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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