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General Manager

The Alchemist

Newcastle upon Tyne

On-site

GBP 30,000 - 50,000

10 days ago

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Job summary

An established industry player seeks a dynamic General Manager to lead a motivated team and enhance guest experiences. This role involves nurturing talent, ensuring service excellence, and managing venue performance. With a unique drinks menu and a molecular twist on dining, you will play a crucial role in delivering unforgettable experiences. Join a company that values training and career progression while enjoying fantastic benefits, including flexible rotas and a supportive work environment. If you're passionate about hospitality and leadership, this opportunity is perfect for you.

Benefits

Free food and hot/soft drinks on shift

50% off food when dining with guests

Flexible rotas

Guaranteed birthday + recovery day off

Currency of Kindness scheme

Industry renowned training

Transparent Tronc policy

24hr access to employee assistance programme

Regular incentives

Wellbeing activities and support

Qualifications

  • Exceptional communication skills and a keen eye for detail are essential.

Responsibilities

  • Lead and motivate the management team to ensure outstanding service.
  • Oversee venue performance including sales, stock control, and team performance.

Skills

Exceptional communication skills

Attention to detail

Job description

At The Alchemist we pride ourselves on doing things differently. Our drinks menu is mysterious and spellbinding. Our kitchens offer all-day dining with a molecular twist. As a member of our team, you will be provided with industry leading training that will enable you to deliver an unforgettable experience to every guest, every time.

Position Overview

General Managers lead a motivated and energetic team and ensure our guests receive the outstanding service they have come to expect.

Key Responsibilities
  1. Nurture, lead and motivate the management team at all levels, inclusive of kitchen management & BDMS.
  2. Inspire the team to curate both cultural and service excellence.
  3. Provide outstanding guest & staff care, adhering to company specifications and P&L.
  4. Oversee venue performance, including sales & EBITDA, stock control, wage control & team performance.
  5. Write & present annual budget presentations and partake in regular KMI meetings.
  6. Manage all teams effectively.
Qualifications

Exceptional communication skills and a keen eye for detail are essential.

Benefits
  • Free food and hot/soft drinks on shift
  • 50% off food when dining with guests in any of our venues
  • Flexible rotas
  • Guaranteed birthday + recovery day after off
  • Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue.
  • Industry renowned training with fantastic career progression opportunities.
  • Transparent Tronc policy where 100% of gratuities and service charge go to the team.
  • 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice.
  • Regular incentives, which can take you around the country, and the world.
  • Wellbeing activities, support and sessions through our partnership with So Let's Talk.

Apply now by uploading your C.V.

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