Sales Development Representative - Enterprise

Midwest Startups; London; Remote; GBP 100,000 - 125,000

Job description

Join us at a pivotal moment as we expand into the UK! We're seeking a driven Sales Development Representative to be a crucial part of our international growth. In this role, you'll be identifying and engaging potential merchants in the UK market, directly contributing to our expansion goals. You'll play a key role in building our pipeline and establishing Loop's presence in this exciting new territory. This is your chance to make a significant impact and grow alongside a rapidly expanding company.

Loop is a remote first company, with our teams working remotely across the United States and Canada. This role will be fully remote based in the UK, and we have a strong preference for those who are located in London and have a deep background and understanding of logistics in the UK market.

What You'll Do:

1. Conduct outbound prospecting to identify and qualify potential customers through phone calls, emails, social media, and other channels.
2. Research and understand prospects' business needs and pain points to effectively communicate the value proposition of Loop.
3. Schedule and coordinate introductory calls or demos for qualified prospects with Account Executives (AEs).
4. Track and document all interactions and lead information in Loop's CRM system (we use Salesforce) to ensure accurate and up-to-date data.
5. Continuously learn about the industry and competitors to provide valuable insights to merchants and improve sales messaging.
6. Collaborate with AEs and other team members to optimize sales processes and improve overall sales performance.
7. Meet and exceed weekly and monthly KPIs for outbound calls, qualified leads, and scheduled meetings.
8. Achieve (or exceed!) monthly SQO quota.
9. Participate in ongoing training and coaching sessions to improve sales skills and product knowledge.
10. Continuously provide feedback to the marketing team on the effectiveness of campaigns and messaging.
11. Act as THE voice of our market, sharing insights with our sales, marketing, merchant success and product teams so we can be exceptional at responding to market needs.
12. Attend industry events and trade shows to source and engage new prospects.

Your Experience:

1. Strong prospecting skills with the ability to identify and qualify potential customers through various channels, such as cold calls, cold emails, social media, and other creative methods.
2. Excellent communication skills, both written and verbal, with the ability to engage and persuade prospects through phone, email, and other channels.
3. Strong listening skills to understand prospects' needs and pain points and effectively communicate the value proposition of Loop.
4. Positive attitude, persistence and resilience in the face of rejection or setbacks, with the ability to maintain motivation and focus on achieving quota.
5. You have a results-driven mindset and a willingness to go above and beyond to meet and exceed quotas.
6. You have a tried and true method to prioritize, stay organized, and handle every detail with care while juggling multiple priorities simultaneously.
7. Comfort with using technology and software tools, such as CRMs, email automation platforms, and prospecting tools; experience with (or are excited to learn) Loop’s tools - Salesforce, Slack, Notion, Loom, and Google Suite.
8. You know how to effectively collaborate with cross-functional teams, including AEs, marketing, and merchant success.
9. Willingness to learn and continuously improve sales skills, including product knowledge, sales processes, and industry trends.
10. You can provide examples of how you addressed a customer's concern or hesitation with a product and turned that hesitancy into a win.
11. You thrive in rapidly changing, ambiguous, and fast moving environments.
12. You have examples to share of how you’re already living Loop’s core values: Be a Human First, Clear is Kind, Go Get Results, Land the Plane, and Make Merchants Successful.

Learn more about us here: https://loopreturns.com/careers.

You can review our privacy notice here.