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Cheltenham - Customer Service Assistant
Britbet
Cheltenham
On-site
GBP 40,000 - 60,000
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Job summary
Ein etabliertes Unternehmen im Bereich Wettservice sucht motivierte Kundenservice-Assistenten für eine spannende Rolle an verschiedenen Rennstrecken. In dieser dynamischen Position sind Sie dafür verantwortlich, Wetten zu platzieren, Gewinne auszuzahlen und ein hervorragendes Kundenerlebnis zu bieten. Sie werden in einem freundlichen und unterstützenden Umfeld arbeiten, wo Sie die Möglichkeit haben, an einigen der renommiertesten Rennveranstaltungen des Landes teilzunehmen. Diese Rolle bietet eine flexible Arbeitsgestaltung ohne Mindeststunden und die Möglichkeit, an verschiedenen Orten zu arbeiten. Wenn Sie leidenschaftlich daran interessiert sind, Kunden zu helfen und eine aufregende Erfahrung in der Wettbranche zu sammeln, dann ist dies die perfekte Gelegenheit für Sie.
Benefits
Wettbewerbsfähige Stundenlöhne
Urlaubsvergütung
Reisevergütung für Arbeit an anderen Rennstrecken
Freie Parkplätze vor Ort
Flexible Arbeitszeiten
Qualifications
- Erfahrung im Kundenservice ist von Vorteil, aber nicht erforderlich.
- Vertrautheit mit Bargeld und mentaler Arithmetik wird bevorzugt.
Responsibilities
- Platzieren von Wetten für Kunden auf Tablets.
- Auszahlen von Gewinnen an Kunden mit Gewinnschein.
Skills
Kundenservicefähigkeiten
Umgang mit Bargeld
Gute mentale Arithmetik
Selbstbewusstes Sprechen mit der Öffentlichkeit
Education
Keine spezifische Ausbildung erforderlich
Job description
Welcome to Britbet!
We are looking for Customer Service Assistants to work with us in our Betting team. You would be working in the public, restaurant and hospitality areas across some of our 55 racecourses around the UK. When you apply you will be able to choose your most local racecourse as your 'home course' and see the regional team it is a part of.
Who are we?
Britbet is a partnership set up by the majority of British racecourses in order to provide betting to racecourse customers and other racing enthusiasts. We sell 'Tote’ branded bets to racecourse customers as a key part of the race day experience. We're currently looking for enthusiastic people to join our organisation.
Who are we looking for?
- Applicants 18+
- Excellent customer service skills - 1 year experience preferred
- Ability to work with cash confidently/good mental arithmetic - 1 year experience preferred
- Confident when speaking to the general public
- Drivers/keen travellers will get more work offers
- No prior experience needed as paid training is provided
What does the role entail?
- You will place the customer's bet/s on the betting tablets when approached
- Pay out winnings to customers who present you with a winning ticket
- Providing an excellent level of customer service
- Cash handling effectively and cashing up your till at the end of each race day
- Confident in talking to customers about their day, as well as odds and non-runners etc (this is displayed on your screen) - going the extra mile to provide a pleasant, friendly experience for all
Why work for us?
- Working in a friendly and supportive environment
- A fun and fast-paced customer service role
- Competitive hourly pay and holiday pay
- Receive travel pay to work at other racecourses
- Work at some of the most prestigious racecourses and racing events in the country
- Casual work, no minimum amount of hours to complete
- Free on-site parking
Salary: £11.75-£12.55 per hour + holiday pay
We hope to hear from you soon!
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