Quality Manager

Northstar Staffing Solutions; City of Westminster; On-site; GBP 10,000 - 40,000

Job description

Major Responsibilities:

1. List major areas of responsibilities and accountabilities of the position. Where appropriate, include quantifiable data that describes the overall financial report of the position to the organization (e.g. annual sales volume, annual purchase amount, number of employees and/or annual budget).
2. Design, implement, maintain a quality function that ensures parts are being produced at a high level of customer satisfaction.
3. Troubleshoot problem areas, investigate causes of problems, design and implement programs to alleviate problems. Maintain required quality records.
4. Support the TS 16949 Management System or its equivalent and assist with developing, implementing, and modifying procedures and work instructions pertaining to the quality of product or process. Review with quality personnel for compliance to pertinent procedures.
5. Prepare quality reports and charts for customers and management as required. Follow up on trends and corrective actions in order to improve quality performance of organization.
6. Maintain liaison network with customers, other departments within the Fasteners Division and organizations within TRW to maintain high quality standards.
7. Coach, mentor, develop and provide direction to the Quality Department staff. Conduct annual performance reviews and effective professional development of the staff to meet the company’s skills and expectations.
8. Determine disposition of defective material, select inspection and test methods and procedures for production parts and to ensure that quality standards are met.
9. Audit finished goods and material handling procedures to ensure performance in accordance with company standards.

Key Competencies:

1. Must possess business acumen and leadership skills.
2. Must possess strong analysis and problem-solving skills.
3. Must have well-developed interpersonal and communication skills, as well as goal-setting and people management skills. Able to develop effective relationships with internal and external team members.
4. Must demonstrate creativity, adaptability, and flexibility.
5. Must be adept at conceptualizing business solutions and presenting concepts to senior management.
6. Must be capable of delivering within, occasionally, very tight timelines.
7. Must possess strong demonstrated ability to respond constructively to customer requests and issues.
8. Must be a change agent, experienced in driving cultural change.

Education and Experience:

1. Bachelor’s Degree in Engineering or Industrial Management.
2. Master’s Degree preferred.
3. Minimum of 7 years industrial supervisory experience in a quality-related field within the automotive industry.
4. Plastics injection molding background required.
5. Demonstrated good understanding of business management and operations.
6. Experience working in a multi-national organization and within a matrixed reporting relationship.

Additional Information:

All your information will be kept confidential according to EEO guidelines.