Food & Beverage Manager

Accor Hotels; Hounslow; On-site; GBP 25,000 - 45,000

Job description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

The Food & Beverage Manager oversees the daily operations of the restaurant, bar, room service, conferencing, and catering areas. The role ensures high standards of service, guest satisfaction, profitability, and compliance with brand and legal requirements.

Key Responsibilities:

1. Manage all F&B outlets and lead the F&B team.
2. Ensure service quality, cleanliness, and maintenance.
3. Monitor inventory, control costs, and uphold menu standards.
4. Oversee the creation of menus.
5. Collaborate with departments to coordinate events and service.
6. Prepare reports, forecasts, and action plans.
7. Conduct training, staff onboarding, and performance reviews.
8. Uphold health, safety, hygiene, and licensing compliance.
9. Handle customer feedback and complaints professionally.
10. Participate in Duty Manager rota and ensure smooth operations.

Qualifications

1. Proven experience in F&B management (hotel environment preferred).
2. Strong leadership and team development skills.
3. Financial understanding (cost control, budgeting, forecasting).
4. Knowledge of licensing laws.
5. Excellent communication, problem-solving, and customer service skills.
6. Familiarity with Accor standards is an advantage.

Additional Information

Our mission at the Ibis Budget London Heathrow Central is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team you can have:

1. Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies).
2. Discounted hotel rates all over the world in Accor Hotels.
3. Continuously learn and develop yourself with our Accor Academy.
4. Support your wellbeing in your professional and personal lives.
5. Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries.
6. Participate actively in initiatives to build a more inclusive and sustainable world.
7. And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality.

A little more information:

We are committed to giving our talents the skills and support required to deliver excellent service, and most importantly, to grow in their careers. No matter your specialty or culinary background, we offer great training to improve your skills.

Our hotel offers 307 rooms, and Bar and Restaurant facilities available 24/7.

To ensure you can best welcome and care for our guests you will need to be fluent in English.

Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

If you feel you are the right candidate for the role, please click ‘apply’ now! We’d love to hear from you!

One more thing…

By working at the Ibis Budget London Heathrow Central you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.