Account Manager

Ogilvy; London; On-site; GBP 30,000 - 60,000

Job description

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About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity - innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com , and follow us on LinkedIn , X , Instagram , and Facebook.

Department: Ogilvy One

Location: London

Contract type: 6-Month FTC

Full Time/Part time: Full time

Reporting into: Business Director

The Role:

We're on the hunt for an Account Manager to join a new integrated team working across two iconic British brands - Pets at Home and Lloyds Banking Group.

Lloyds Banking Group are going through enormous investment and revitalisation across their portfolio of brands and shifting their focus to be considerably more customer first.

Pets at Home are a recent agency win, and the work with them is to deliver a few key strategically important projects every year, as part of a roster of agencies.

You'll be an integral part of the team leading on the day to day of these accounts. As part of the team, you'll have the opportunity to work with an excellent strategy team as well as exceptional creatives, to deliver excellence in customer journeys, and campaigns across email, direct mail, social, content and digital.

You are highly organised and accountable, and able to quickly build relationships and collaborate with the rest of the Ogilvy team to create extraordinary work from day 1. You have a passion for best in class thinking and ways of working in the Experience space and bring these to bear with your clients.

Key Responsibilities:

• Building brilliant client relationships fast
  • Quickly earn the trust of your clients, and inspire them through your knowledge and experience
  • Listen carefully, understanding the client's business and adapting the Agency approach to solidify client relationships with junior and mid-level clients
  • Proactively consider how actions will affect clients; responding quickly to meet client's needs; resolve problems; avoiding over-commitment
• Making work we're proud of
  • Have a passion and deep understanding of Experience channels
  • Increasingly be able to see the work we do in its strategic context and how it contributes to larger client business objectives
  • Provide opinions and input into briefs and the work and be keen to contribute - clearly valuing the quality of the work over a pure focus on process
• Delivery
  • Comfortably take responsibility for successful delivery of the projects assigned to you, with support when you need it
  • Identify potential project risks and developing contingency plans
  • Always demonstrate strong attention to detail and a pride in our work
• Commercial Acumen
  • Recognise when to escalate issues which have commercial implications, and how to manage these situations with your Account Director
  • Manage the budget and timings on your projects, and work with your client(s) to manage costs and deliverables
• Collaboration
  • Be aware of the role you play within the team dynamic, and be an active, positive contributor
• Problem solving & decision making
  • Resolve problems and makes decision on your own projects, consulting with stakeholders as needed.
  • Be restless in researching and understanding other approaches/solutions/perspectives to briefs

Requirements:

• Proven experience managing successful marketing campaigns across multiple platforms and channels.
• Strong track record overseeing project execution, ensuring smooth integration.
• Experience collaborating with cross-functional teams for campaign success.
• Experience handling the complexities of campaigns for global brands.
• Strong interpersonal skills to articulate the value of integrated campaigns.
• Ability to identify opportunities for integration across marketing channels.
• Skill in crafting and delivering engaging presentations for clients.
• Familiarity with emerging trends in marketing.
• Ability to manage multiple projects with attention to detail.

How we help you Thrive:

• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am - 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Equal Opportunity Employer. Ogilvy considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.