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Retail Sales Assistant - Warrington
Smiths Equipment Hire Ltd
Warrington
On-site
GBP 20,000 - 30,000
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Job summary
An established industry player is seeking a self-sufficient Retail Sales Assistant to join their team in Warrington. This full-time role involves providing exceptional customer service, processing orders, and ensuring equipment safety. The ideal candidate will be proactive and possess strong communication skills, contributing to the depot's success. The company offers a range of benefits including free tool hire, life insurance, and generous holiday allowances, making it an exciting opportunity for those looking to grow in a supportive environment. Join a team where your contributions matter and help drive the business forward!
Benefits
25 Days plus statutory holidays
Extra 2 days holiday after 5 years
Weekly pay
FREE tool hire for employees
Life insurance at three times annual salary
Full uniform provided
Discounted personal legal services
Saturday hours paid at time and a half
Qualifications
- Experience in customer service and handling queries.
- Ability to process orders and manage cash transactions.
Responsibilities
- Provide high levels of customer service and handle queries efficiently.
- Process orders and arrange delivery and collection as needed.
Skills
Customer Service
Cash Handling
Order Processing
Communication Skills
Knowledge of Equipment
Tools
IT Systems
Job description
Smiths Hire are the Northwest’s Largest Independent Equipment Hire Company with 18 Hire It Centres located across the Region. We are currently looking for a self-sufficient Retail Sales Assistant to join the team at the Warrington depot.
Main responsibilities will be:
- Providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
- Serve on the depot counter providing a quick and accurate response to customer’s needs.
- Taking of orders, processing and following them through to completion.
- Arranging delivery and collection of orders in accordance with the customer’s requirements.
- Liaising, where required, with other depot employees, customers, depots, workshops and sales teams.
- Ensuring that all opportunities to maximise the depot and the group's sales to a customer are attained.
- Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures.
- Processing all input to IT systems and paperwork.
- Developing and maintaining knowledge of the depot's equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements.
- Keep the Depot Manager informed of any repairs and maintenance of equipment required.
- Handling of cash transactions.
- Carry out other tasks and duties as required.
This is a full-time position
Company Benefits:
- Salary: Depending on experience.
- Saturday hours paid at time and a half.
- 25 Days plus statutory holidays (33 days in total).
- An extra 2 days holiday after 5 year’s service.
- Weekly pay.
- FREE tool hire for all employees – Excluding consumables and delivery.
- Life insurance is provided at three times your annual salary.
- Full uniform provided.
- Discounted personal legal services.
Please complete the form on the next page to apply for the position of Retail Sales Assistant.
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