Strategic Account Manager

Publicisgroupe; London; Hybrid; GBP 40,000 - 80,000

Job description

Overview

How You’ll Make an Impact

As a Strategic Account Manager at Epsilon, you'll lead the client servicing and delivery of innovative digital marketing strategies for a portfolio of top Publicis brands, collaborating closely with the agency teams as well as internal cross-functional teams. You'll be responsible for helping to drive Publicis growth, retention, and revenue through exceptional service and strategic execution.

• Work together win together: The role is highly collaborative, working with Publicis agencies as well as internal cross teams to deliver best-in-class objective-based solutions.
• Innovate with purpose: Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data-driven insights and cutting-edge technology offers a compelling opportunity to work on industry-leading projects that redefine how brands connect with consumers.

What You’ll Achieve

• You will join our agency team, collaborating closely with Publicis Groupe agencies. Your primary responsibilities will involve supporting and working alongside our Client Development team to deliver top-notch solutions and services to our expanding Publicis client portfolio.
• You will manage media business across Tier 1 Publicis accounts by servicing current accounts, building relationships, educating client teams, and helping to cross-sell products.
• You will launch new campaigns for our current portfolio of Publicis clients, ensuring smooth campaign launches by creating JIRA launch tickets and arranging KO calls.
• You will work with agency teams to ensure we have the necessary assets and information for smooth launches, including creative tags and campaign KPIs.
• You will support creative services with internal teams and agencies when necessary.
• This role offers ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer-to-peer learning.
• You will develop skills in Digital MarTech, project management, sales planning, client services, and strategic business planning, positioning you as a key contributor to Epsilon’s success across Publicis.

Who You Are

• What you’ll bring with you:
  • Commercially driven mindset with an eagerness to identify opportunities for growth and contribute to business success.
  • Strong organizational skills with an ability to manage time effectively.
  • Excellent communication skills, both verbal and written.
  • Proficiency in digital marketing and a passion for big data and technology.
  • Ability to think analytically and tell data-driven stories.
• Why you might stand out from other talent:
  • 4+ years of client services/account management/agency experience.
  • Interest in Adtech, Martech, SAAS.
  • A consultative approach to problem-solving and strategy development.
  • A drive for continual learning, personal development, and process improvement.
  • Ability to adapt in a fast-evolving industry in Digital Media.

Additional Information

When You Join Us, We’ll Create Something EPIC Together
Epsilon is a global data, technology, and services company that powers the marketing and advertising ecosystem. We provide marketers from the world’s leading brands with the data, technology and services they need to engage consumers effectively.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging, and loyalty solutions bridges the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology. Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people, and consumers. We are seeking candidates that align with our company values:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. Expect competitive compensation, a great benefits package, and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for all candidates. We are committed to providing reasonable adjustments for candidates in our application process.