Senior Account Handler

iCAN Apply; London; On-site; GBP 100,000 - 125,000

Job description

Amwins Global Risks

At Amwins Global Risks, we succeed together. We’re not ‘just another London broker’ placing risks and signing contracts. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s.

Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.

We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.

Overview

Responsible for overseeing Account Handling in the Amwins Re (Specialty) team, managing complex, high-value proportional, excess of loss, and other risk transfer contracts, predominantly from North America. Capable of mentoring other Account Handlers.

Key Responsibilities

• Stakeholder Liaison: Liaising with Account Executives, Brokers, and other stakeholders to assess requirements and broking strategy for any particular contract.
• Business Presentations: Prepare new/renewal business presentations and other information and materials for clients and markets.
• Managerial Support: Assisting Operations and Development Managers and Contract Specialists in duties as required.
• Dashboard Management: Overseeing the compilation and management of the Dashboard regarding all technical and servicing aspects of programs.
• Issue Resolution: Taking responsibility for and troubleshooting issues related to programs or overall business and helping find and implement solutions.
• Team Integration: Forming an integral part of the Amwins Re (Specialty) team and ensuring product and business area knowledge is current and continually updated.
• Relationship Management: Developing and maintaining effective relationships with all Amwins support functions, including Senior Management, Legal, Compliance, Processing, Claims, Credit Control, Finance, Systems, and others, providing guidance as required.
• Contract Knowledge: Possessing excellent knowledge of contracts relating to the programs and how they apply to all intermediary servicing matters.
• Confidentiality: Always maintaining client and market confidentiality.
• Compliance Training: Undertaking and completing all FCA and compliance training as deemed appropriate by divisional management.
• Promotion: Actively promoting AGRL within and outside the firm at all opportunities.
• Procedural Reporting: Reporting procedural irregularities immediately and assisting in management as required.

Knowledge/Skills /Qualifications

• USA Property and Casualty Reinsurance: In-depth knowledge and experience of USA Property and Casualty Reinsurance.
• Program Knowledge: In-depth knowledge of all allocated programs.
• Reinsurance Market Experience: Proven experience of working in the reinsurance market.
• Market Practices: In-depth knowledge of market practices and procedures.
• Regulatory Understanding: Understanding of regulatory requirements in the territories concerned and related regulatory aspects.
• Microsoft Office Skills: Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• Attention to Detail: Accuracy and attention to detail.
• Data Handling: Confident and efficient in dealing with large datasets.
• Teamwork: Strong team working ability.
• Workload Management: Ability to allocate and manage workload and meet deadlines.
• MS Teams: Skilled MS Teams user.
• Reinsurance Knowledge: Excellent knowledge of general reinsurance, its processes and procedures, and underlying legal principles.
• Regulatory Rules: Excellent knowledge and understanding of NAIC Model Intermediary Act and other regulatory rules and guidelines.
• Communication Skills: Excellent communication and interpersonal skills.
• IT Systems: Competently utilize Company IT systems.

Key Competencies

• Data Management: Accurate data and management of information.
• Communication Skills: Communicating and influencing skills.
• Information Handling: Recording and retrieval of information.
• Technical Focus: Strong technical focus.
• Decision Making: Effective decision making.
• Information Seeking: Proactive information seeking.
• Negotiation Skills: Negotiation and persuasion.
• Planning and Organizing: Planning and organizing skills.
• Relationship Building: Building and maintaining relationships with senior staff.
• People Management: People management and mentoring skills.
• Teamwork: Strong team working ability.