Part-Time Sales Advisor

Big Yellow Group plc; Greater London; Hybrid

Job description

Role: Part Time Sales Advisor

Location: Edmonton

Salary: £12.18 per hour plus bonus and benefits

Hours of work: 20 hours per week across 3 days.

Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we’re on the hunt for our next Sales Advisor to join our Big Yellow family.

Who we are

Big Yellow is the UK’s favourite self-storage company. We don’t sell space here; we’re here to help with life-changing situations - whether that’s moving home or welcoming a new family member, we're here to make that transition as easy and stress-free as possible.

We’ve been leaders in UK self-storage since 1999 and are all over the country with more than 100 stores. We’re on a mission to become an even greener business and we’re already seeing some progressive results – from solar power to paperless transactions.

What you’ll be doing

When a customer visits our stores, their experience starts with you. As a Sales Advisor, you’re not just sitting at a till and you’re definitely not moving boxes - you’re helping people through the biggest moments of their lives.

This is a hybrid role: part customer service, part sales, and part facilities management. Here are some of the things you’ll get up to day-to-day:

• With a good understanding of our customers’ needs, you’ll help them decide what the best solution is for them.
• You’ll maximise sales at every opportunity through promoting our products and services.
• You’ll offer the highest quality of customer service in person, via email or phone.
• Completing daily health and safety walkarounds, you’ll help to maintain the general cleanliness of the site.
• You’ll carry out general administrative tasks on our database.

Who we’re looking for

We’re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you:

• Friendly and warm, enjoying meeting people from different walks of life?
• A great listener with a genuine interest in helping people?
• Able to work well both on your own and as part of a close-knit team?
• Hungry to learn and wanting to expand your skill set?
• Good at managing your time?

What we can give to you

At Big Yellow, we’re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer:

• Quarterly bonuses averaging around 10-12% a year of salary.
• 28 days holidays (that includes taking bank holidays into account).
• Plus an additional day off for your birthday.
• Great pension and sharesave schemes.
• Travel benefits - cycle to work scheme/free onsite parking and season ticket loans.
• Family-friendly policies such as extended maternity pay, shared parental leave, and adoption leave.
• Nurturing career support such as comprehensive induction training, development programmes, online resources, apprenticeships, workshops, and days off for volunteering.

At Big Yellow, we are dedicated to building a diverse, inclusive, and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability, or offending background. If you require us to make any adjustments to our interview process, then please let us know.