Enable job alerts via email!

Sales Order Processor (Engineering / Construction)

Ernest Gordon Recruitment Limited

Nottingham

On-site

GBP 28,000 - 32,000

20 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Ein führender Anbieter von Produkten und Dienstleistungen in der Bauindustrie sucht einen erfahrenen Sales Order Processor. In dieser spannenden Rolle arbeiten Sie eng mit Ingenieuren und Kunden zusammen, um komplexe Projekte zu verwalten und gleichzeitig einen hervorragenden Kundenservice zu bieten. Das familiengeführte Unternehmen legt großen Wert auf kontinuierliche Verbesserung und Karriereentwicklung. Sie werden geschult, um Kunden über Produkte und Dienstleistungen zu informieren und dabei eine hohe Anzahl von Bestellungen effizient zu bearbeiten. Wenn Sie auf der Suche nach einer stabilen und wachsenden Karriere sind, ist dies die perfekte Gelegenheit für Sie.

24 Tage Urlaub

Schulung

Pensionsplan

Betriebliche Vorteile

Erfahrung im Kundenservice und in der Auftragsbearbeitung ist erforderlich.
Technisches Verständnis oder Erfahrung in einem Ingenieurbereich ist von Vorteil.

Bearbeitung von Kundenanfragen über Telefon und E-Mail.
Genaues und effizientes Verarbeiten von Bestellungen zur Verbesserung der Kundenerfahrung.
Kommunikation mit Kunden und Kollegen zur Sicherstellung erfolgreicher Ergebnisse.

Kundenservice

Auftragsbearbeitung

Kommunikationsfähigkeiten

Detailgenauigkeit

Sales Order Processor (Engineering / Construction)

Nottingham

£28,000 - £32,000 + 24 days holiday + training + benefits + pension

Are you an experienced and capable customer services professional with experience of processing orders for technical equipment looking to work for a leading provider of products and services into the construction industry?

Are you looking to progress your career and move into management with a growing and stable business?

Would you like to work closely with Engineers and clients to manage multiple interesting and complex Engineering projects with a lively company that really values its employees?

On offer is a role within a modern M&E consultancy that is family run and focused on continuous improvement that will provide excellent training and actively encourages career development and progression.

You will provide excellent customer service through effective communication as orders are received via phone calls and emails and handle a high volume of activities whilst being able to process information accurately whilst remaining focused. You will also be trained to be able to advise customers about the products and services available.

The Role:

Handle a high volume of customer enquiries via phone calls, email and through the web.
Understand customer requirements and process orders accurately and efficiently to enhance the customer experience.
Address customer questions regarding our products and services.
Be compassionate regarding customer queries or complaints making every effort to resolve problems satisfactorily.
Work with customers to minimise small orders and reduce the number of deliveries to the same site.
Maintain accurate customer account details.
Provide effective communication with customers, colleagues and 3rd parties to ensure successful outcomes with a "Right First Time" mentality.

The Person:

Excellent attention to detail and a great communicator with customer service and order processing experience.
Experience within a technical product or engineering business.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs