Claims Handler - Property

Davies; Glasgow; Hybrid; GBP 25,000 - 45,000

Job description

Claims Handler - Property

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Glasgow

Description

Hours: Full-Time, 35 hours per week Monday - Friday.
Location: Hybrid, Glasgow. Successful applicants will be required to attend company premises once per week at either our Glasgow premises.

Our Opportunity: Davies is on the lookout for an experienced Claims Handler to enhance our growing Casualty team. This position offers a stimulating and supportive environment where the successful individual will be joining a dedicated team, providing a first-class claims handling service to major clients.

What will your day look like:

• Investigation: Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
• Evidence Gathering: Obtain all relevant evidence and documentation.
• Reserve Management: Regularly review and maintain proper reserves.
• Negotiation: Negotiate settlements within agreed authority limits.
• Resolution: Determine appropriate actions to resolve each case.
• Liaison: Communicate with insurers, policyholders, and brokers.
• Reporting: Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.
• Professional Correspondence: Maintain proactive communication with all parties involved.
• Adherence to Procedures: Handle cases according to documented procedures and client requirements.
• Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company facilitated training programs.

Knowledge and Abilities:

Essential:

• Proficiency in managing Claims from cradle to grave.
• Investigation of Liability.
• Management of personal caseload.
• Exceptional communication abilities across various levels.
• Commitment to delivering outstanding customer service.
• Collaborative team player.
• Demonstrated adaptability and versatility.

Desirable:

• Experience in managing Property Damage claims.
• Familiarity with reserving strategies.
• Knowledge of how to value injury claims.
• Understanding of Civil Procedure Rules and the Claims Portal.

Benefits:

Career & Purpose:

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social:

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health:

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing:

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working; hybrid, work from home or join a collaborative office space
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase health cash plan and BUPA dental plan