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House Manager
CIH International Housing Group
Exeter
On-site
GBP 29,000 - 30,000
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Job summary
An established industry player is seeking a dedicated House Manager to enhance the customer experience at their vibrant theatre. This role is crucial in leading the front of house team, ensuring compliance with health and safety regulations, and fostering an environment that welcomes over 100,000 visitors annually. As a House Manager, you will play a key role in training and managing staff while covering Duty Manager shifts. Join a passionate team and contribute to the strategic objectives of a beloved cultural hub in Exeter. This is a fantastic opportunity to make a significant impact in the arts community.
Qualifications
- Experience in customer service and team management is essential.
- Strong leadership skills to oversee the Duty Management team.
Responsibilities
- Ensure outstanding customer experience for all theatre visitors.
- Oversee recruitment, training, and management of the Duty Management team.
Skills
Customer Service
Leadership
Health and Safety Compliance
Team Management
Job description
Summary
Exeter Northcott is a city-wide organisation welcoming more than 100,000 people each year to live theatre and events at the Northcott Theatre on the University campus, and the Barnfield Theatre in the city centre.
More Details
We're looking for a House Manager to join our theatre front of house team. The House Manager plays a pivotal role in ensuring an outstanding customer experience for all theatre visitors. They lead by example, covering Duty Manager shifts for a significant proportion of their time. Using this knowledge and experience, they oversee the recruitment, training, and management of the Duty Management team and volunteers, while also ensuring compliance with health and safety regulations, and contributing to the realisation of the Theatre's strategic objectives.
Salary: £29,983 per annum
Working Hours: Full Time (39 hours per week)
Closing Date: Sunday 6 April 2025 at 5pm
Date of Interviews: April 14 at the Northcott
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