Airport Duty Supervisor - 30hrs per week

London Southend Airport; Southend-on-Sea; On-site; GBP 20,000 - 30,000

Job description

Airport Duty Supervisor - 30hrs per week

About London Southend Airport

Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role, the sky is the limit here at LSA.

As one of the key employers for Southend City we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.

Now is an exciting time as ever to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before.

About the role

As Airport Duty Supervisor, you will be responsible for ensuring the smooth, safe, and efficient day-to-day operation of the airport. Your goal is to work collaboratively with the Passenger Experience team to improve operational efficiency and maintain the high standards throughout the airport that our passengers have grown to expect. The key responsibilities include:

• Providing leadership and line management to the Passenger Experience Assistants.
• Supervising all aspects of the terminal and surface access operations, ensuring our passengers receive a seamless experience at all stages of their journey through our airport.
• Conducting routine inspections of the airport facilities, identifying, reporting, and addressing any issues found.
• Reviewing the daily performance of the operation, ensuring KPIs are being met.
• Ensuring that airport safety and security procedures are followed at all times.
• Embodying the Airport's ‘One Team’ culture and understanding that there may be times when you are required to undertake other activities to support the needs of the business.
• Being available to work any shift during operating hours, including early mornings, late nights, weekends, and bank holidays.

Skills, Knowledge and Expertise

You will need the following skills to undertake this role:

• Ability to work independently and as part of a team.

If you require any reasonable adjustments regarding these points, please talk to us during the interview process.

Now that you understand the role and possess the necessary skills, we would like to share more about our outstanding benefits package. Here’s a small insight into some of our amazing benefits:

• Apprenticeships – fully funded qualifications from level 3 through to level 7 (Master’s Degree Level) available in various disciplines.
• Medicash - access to virtual GP & Physio appointments, retail discounts, and a bespoke healthcare cash plan.
• Access to a Wellbeing app containing features such as a mood tracker and counselling services.
• Employee Assistance Programme for confidential support.
• ‘My Gym Discounts’ offering up to 25% off memberships with over 3,800 gyms throughout the UK.
• Mental Health First Aiders providing support at the airport.
• Cycle to Work Scheme with savings on bikes and accessories.
• World Duty Free Discount.

Sound good? Hit that apply button, we can’t wait to hear from you!