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Customer Service Apprentice

Getting In Limited

Ilkeston

On-site

GBP 10,000 - 40,000

30+ days ago

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An established industry player is seeking a Customer Service Apprentice to join their team. This office-based role offers a unique opportunity to gain practical experience while working closely with customers and suppliers. You will be responsible for answering calls, taking orders, and resolving customer issues. Additionally, you will receive training to attain an NVQ Level 2 qualification in Customer Service, providing you with valuable insights into business processes. With a supportive environment and a focus on teamwork, this role is perfect for those looking to kickstart their career in customer service.

Remote training support

20% off-the-job training included

Weekly/fortnightly meetings with a coach

Strong communication and customer care skills are essential for this role.
IT skills and attention to detail are also important.

Answer incoming phone calls and take orders from customers.
Help resolve customer issues and support other teams.

Communication skills

IT skills

Attention to detail

Customer care skills

Administrative skills

Team working

Initiative

Microsoft

NVQ Level 2 Customer Service qualification

What do you want to search? Keyword Apprenticeship Type Location

Customer Service Apprentice

Apply From: 21/02/2025

Learning Provider

Delivered by DERBY BUSINESS COLLEGE LIMITED

Employer

X LINE SYSTEMS LTD

Vacancy Description

This is an office-based role, with daily tasks such as:

Answering incoming phone calls
Taking orders over the phone from customers
Helping to resolve customer issues
Help support other teams: purchasing, quality control
Conversations with suppliers, distributors & potential customers

Key Details

Vacancy Title

Customer Service Apprentice

Employer Description

Xline Systems designs, manufactures and supplies commercial cleaning equipment for window cleaning, pressure washing and solar cleaning to the UK and worldwide market.

Vacancy Location

UNIT 2B EAGLE ROAD QUARRY HILL INDUSTRIAL ILKESTON DE7 4RB

Wage Frequency

Custom

Number of Vacancies

Vacancy Reference Number

1000304680

Key Dates

Apply From

21/02/2025

Closing Date For Applications

2025-03-18 23:59:59

Interview Begin From

Possible Start Date

2025-03-19 00:00:00

Training

Training to be Provided

In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the business's processes and procedures.
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you.
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours.

Learning Provider

DERBY BUSINESS COLLEGE LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Team working, Initiative, Microsoft

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