Customer Service Apprentice

Customer Service Apprentice

Apply From: 09/11/2024

Learning Provider

Delivered by TOTAL PEOPLE LIMITED

Employer

SHARPSMART LTD.

Vacancy Description

Daniels Health & Sharpsmart were founded with the vision of "making healthcare safer" - we have achieved this through innovative safety products and clinically-focused waste services that lead the industry. This is our "why"; our "how" is delivering the highest standard of service we can. This role is perfect for someone eager to learn in a dynamic environment, with opportunities to develop multiple skills and gain exposure across various business units.

What will your role involve?

1. Taking customer calls and managing enquiries
2. Handling customer queries and providing solutions
3. Managing and responding to customer emails
4. Using a case management system to track and resolve issues
5. Providing support to the customer service team with administrative tasks
6. Assisting with the preparation of customer service reports

Key Details

Vacancy Title

Customer Service Apprentice

Employer Description

Leading innovation across the UK's clinical waste management landscape, Sharpsmart has the second largest service footprint in the United Kingdom and is proud to offer our leading sharps, pharmaceutical, cytotoxic and clinical waste containment and disposal solutions across all major cities in England.

Vacancy Location

Sharpsmart Unit 10b Scott Lidgett Road ST6 4NQ

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000285289

Key Dates

Apply From

09/11/2024

Closing Date For Applications

2024-11-22 23:59:59

Interview Begin From

Possible Start Date

2024-11-26 00:00:00

Training

Training to be Provided

1. Level 2 Customer Service Practitioner Apprenticeship
2. English and maths Level 2 (if the learner does not already hold these)

Learning Provider

TOTAL PEOPLE LIMITED

Skills Required

• Administrative skills
• Attention to detail
• Communication skills
• Customer care skills
• Initiative
• IT skills
• Organisation skills
• Team working

Apply Now