Information Technology Field Engineer

ISR Recruitment; Greater London; On-site; GBP 80,000 - 100,000

Job description

This range is provided by ISR Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from ISR Recruitment

Digital Recruitment Specialist | GDS | Digital First | Discovery | Alpha | Beta | Live

• Location: London (+ travel within the M25)
• Salary: Market Rates

The Opportunity:

Working with a team of Field Service Engineers and directly into a number of customers (schools, charities, hospitals, and a variety of SMEs), to ensure a high level of IT support and network management, you will also be servicing customers and providing vendor management (negotiating SLAs and contractual terms).

Skills and Experience:

• Windows Server
• Active Directory
• Microsoft Exchange
• Basic knowledge of Linux and UNIX systems
• Avaya IP Office and VOP phone systems
• Hardware management and configuration
• Full UK driving licence

Candidates will have a solid background in managing complex IT systems migrating existing IT systems to the cloud, including print management, cloud solutions (telephony and IT), network troubleshooting, and AV Support, along with Windows Server management, Active Directory, Google Workspace, and networking solutions like VLANs and firewalls.

Role and Responsibilities:

Within the role, you will respond to call-outs in a timely and professional manner, identifying and resolving technical faults, and undertaking all technical modifications as they arise, providing advice and training to customers on all aspects of the machines' functions in order to ensure that customers are fully aware of and utilize the full capabilities of the installed devices.

You will be joining a client that has dedicated themselves to listening to their customer’s needs, observing how their businesses operate, and providing them with solutions that increase efficiency and lower operational costs, as well as training their people how to use them effectively.

They have a dedicated team of skilled engineers that provide support both on-site and remotely, and you will be helping them to enhance this level of service in a number of new areas.

You must have a proactive and flexible approach to your work and be able to travel within your designated region (within the M25).

Contact Information

Please call Edward Laing here at ISR Recruitment on 07436 071 872 to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology
• Other

Industries

• Printing Services
• IT System Installation and Disposal
• IT System Operations and Maintenance