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Corporate Account Handler

Stride Resource Management Ltd

Birmingham

On-site

GBP 35,000 - 42,000

4 days ago
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Job summary

An established industry player is seeking a dedicated Insurance Client Advisor to join their specialist division. In this role, you will collaborate with experienced Account Executives to deliver exceptional service while ensuring account retention and growth. Your responsibilities will include managing insurance documentation, coordinating renewal quotes, and providing technical support to clients. This position offers a competitive salary and a comprehensive benefits package, including a strong pension plan and opportunities for professional development. If you are passionate about customer service and possess the required qualifications, this could be the perfect opportunity for you.

Benefits

Competitive salary

Strong pension

30 days holiday plus UK Bank Holidays

Income Protection

Life Assurance

Health Screens

Private Medical Insurance

Comprehensive benefits package

Opportunities for professional development

Qualifications

  • Experience in insurance administration within a commercial setting.
  • Working towards relevant insurance qualifications.

Responsibilities

  • Creating documents for new customers' insurance requirements.
  • Coordinating renewal quotes and managing insurer queries.

Skills

Customer Service Skills

Rapport-Building

Insurance Administration

Technical Support

Education

Chartered Insurance Institute Qualifications: Cert/Dip CII

Tools

MS Office

Job description

Position: Insurance Client Advisor
Location: Birmingham
Salary: Up to £42,000

Join our clients team as an Insurance Client Advisor within a specialist division. Work alongside experienced Account Executives to provide outstanding service. Your main goal will be to ensure account retention and growth through effective account management, broking, and technical support.

Responsibilities:

  1. Creating documents for new customers' insurance requirements
  2. Researching and presenting suitable alternatives for customer renewals
  3. Coordinating renewal quotes and managing insurer queries
  4. Checking and approving policy documentation before release
  5. Handling account queries and credit control matters while ensuring compliance with legal and regulatory policies

Qualifications:

  1. Working towards Chartered Insurance Institute Qualifications: Cert/Dip CII
  2. Insurance administration experience in a commercial setting
  3. Strong rapport-building and customer service skills
  4. Proficiency in MS Office and eligibility to work in the UK

Day-to-day:

  1. Collaborating with Account Executives to deliver exceptional customer service
  2. Managing insurance documentation and coordinating renewal quotes
  3. Handling insurer queries and ensuring compliance with legal and regulatory policies

Benefits:

  1. Competitive salary
  2. Strong pension
  3. Holiday Allowance: 30 days plus UK Bank Holidays
  4. Income Protection
  5. Life Assurance
  6. Health Screens
  7. PMI
  8. Comprehensive benefits package
  9. Opportunities for professional development and growth

If you have a passion for delivering exceptional service and the required qualifications and experience, we'd love to hear from you!

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