SME Account Handler

Stride Resource Management Ltd; Birmingham; On-site; GBP 30,000 - 40,000

Job description

SME Account Handler

£30,000 - £40,000

Oxford / High Wycombe

The Company:

A well-respected and rapidly growing insurance company with a national presence is looking for a Corporate Account Handler to join their team. This is a great opportunity for an experienced candidate who would relish the chance to join a people-centric, collaborative, and values-driven business. They aim to interact with clients in a more holistic and dynamic way to create a great client experience. They also offer their employees a very generous benefits package including 30 days annual leave + Bank holidays, enhanced pension contribution, and private medical insurance.

The Role:

• Working closely with the Client Executive (or similar) with responsibility for the day-to-day servicing of client accounts.
• Applies insurance knowledge and principles to day-to-day work queries.
• Ability to apply standard policy wording, extensions, and limitations.
• Act as point of reference with insurers and deal with negotiations.
• Have awareness of the different distribution channels.
• Build positive working relationships with internal colleagues and teams.
• Use client applications accurately and as defined by the business including invoicing and maintaining data quality.
• Look for opportunities to satisfy client needs with other services and products, passing those opportunities to internal colleagues.

The Candidate:

• Cert CII or working towards.
• Sound technical knowledge of the Insurance Industry with reference to commercial insurance.
• Working knowledge of broking processes and regulatory standards.
• Competent user of insurance client system; Acturis is an advantage.
• Ensure stakeholders have the information & tools necessary to make capable & confident decisions.