ERP Agile Delivery & Coaching - Managing/Senior Consultant - Digital Factory

Capgemini; Manchester; On-site; GBP 45,000 - 75,000

Job description

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

YOUR ROLE

You will be joining our Digital Factories tribe, part of Capgemini Invent’s Business Technology unit. Our team is a growing and dynamic community of technology professionals. We love to share knowledge and expertise. We're passionate about user-centred design, critical thinking, and innovative digital services and products.

We are looking for a management consultant who specialises in Agile delivery, coaching and working in ERP environments. As part of the role, you will deliver transformational programmes, foster collaboration and champion Agile practices.

You will be joining our Agile delivery, Scrum, and coaching capability. The role includes key responsibilities from each of those 3 disciplines:

Transformation and migration of ERP systems

• Oversee end-to-end delivery of ERP projects/programmes.
• Ensure projects/programmes meet all defined OKRs, project deadlines, and quality standards for deliverables.
• Understand and define transformation goals.
• Improve ways of working.
• Enhance user experience.
• Ensure scalability.

• Deliver ERP transformation projects/programmes using Agile methodologies.
• Adapt traditional project management practices to fit Agile’s iterative, client-specific needs.
• Lead and manage product delivery using Agile frameworks and techniques.
• Align with Agile values such as individuals and interactions over processes and tools.
• Combine Agile and DevOps practices to streamline development and operations.
• Improve collaboration and efficiency to deliver incremental value.

Delivery management

• Manage the scope of client engagements from assessment to post-migration.
• Ensure project delivery aligns with client expectations and Agile values.
• Coordinate resources and prepare multiple delivery teams for kick-off.
• Ensure effective completion of milestones.
• Emphasise commitment and customer collaboration from Agile values.

Change management

• Develop and execute a change management strategy for the ERP programme.
• Ensure smooth transitions to new systems across all business units.
• Create and implement plans that address the impacts of the ERP transformation.

Team leadership and team empowerment

• Provide leadership and empowerment to multiple cross-functional teams.
• Foster a culture grounded in Agile principles and ways of working.
• Matrix-manage multidisciplinary teams, encouraging transparency, inspection, and adaptation.

Enterprise coaching and driving cultural change

• Design training and coaching programmes that align to the organisation’s strategic objectives.
• Ensure training prepares users for new systems, processes, and ways of working.
• Coach senior management in Agile practices.
• Ensure top-down adoption of best practices and foster transparency, preparing clients for change.

Communication and collaboration

• Assist with internal and external communication.
• Improve transparency and information flow, following the Agile value of customer collaboration.
• Provide exceptional coordination between various stakeholders, including clients, vendors, and internal teams.

Learning and development

• Facilitate learning and development through individual and team coaching.
• Promote a culture of continuous improvement and relentless pursuit of excellence.
• Actively engage in your own learning and development.
• Keep up with industry best practices, emerging trends, and evolving frameworks to bring new insights to the team.
• Contribute to the expertise of Capgemini Invent through business and practice development activities.
• Cultivate a culture that thrives on continuous learning and innovation.

Future trends and innovation

• Consider how the increasing use of cloud-based ERP solutions (e.g. SAP S/4HANA Cloud) affects delivery approaches.
• Leverage AI and automation tools to enhance SAP functionalities and improve decision-making processes.
• Prioritise user-centric design to improve usability and satisfaction with ERP systems.

YOUR PROFILE

To be successful in this role you will have:

• Experience applying Agile principles and ways of working in an ERP environment (S/4HANA, ECC, Oracle, O365 etc).
• Good understanding of ERP, functional and/or technical ERP application knowledge (S/4HANA, ECC, Oracle, O365 etc).
• Knowledge of industry trends and their impact on business strategies, ERP strategy and service portfolio.
• Understanding of DevOps and how to apply it in ERP environments.
• Excellent communication skills to connect across multiple teams and stakeholders, including senior leadership.
• Strong leadership and team management skills to motivate and guide diverse teams.
• Familiarity with tools such as Jira, Azure DevOps and Confluence.
• Ability to coach teams and individuals.
• Strong business acumen and experience in driving business transformation.
• The ability to manage services in a dynamic environment.
• Experience with SLAs, OLAs, and contracts in insourced or outsourced environments.

Ideally, you will also have:

• Previous experience with large scale programme migration.
• Test management experience in ERP environments.
• Relevant Agile, IT service management and/or project management certifications.
• Experience in a people or line management role.

WHAT YOU'LL LOVE ABOUT WORKING HERE:

We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 4 consecutive years. To see what it’s like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value.

• You’ll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies.
• Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array of different training and certifications in a variety of areas including Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client’s outcomes.
• Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed.
• We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients.
• There are monthly team drinks, and it’s a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.

NEED TO KNOW

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

When you join Capgemini, you don’t just start a new job. You become part of something bigger.

Learn about how the recruitment process works – how to apply, where to follow your application, and next steps.

To help you bring out the best of yourself during the interview process, we’ve got some great interview tips to share before the big day.