Talent Acquisition Manager

Skytanking Havacılık Hizmetleri A.Ş.; London; On-site; GBP 35,000 - 65,000

Job description

Who we are

The Skytanking organisation has two divisions, ‘Fuel’ and ‘Airport Operations’. The Fuel division is headquartered in Hamburg, Germany and is part of Primeflight (headquartered in Houston, USA). All references in this JD are on the basis of operating within the Airport Operations division only, which is currently based in London, England and operating in the U.K., Netherlands, and Italy.
A key member of our busy, solution-focused HR team, working directly with the Operational team, this new Talent Acquisition role will be directly accountable for attracting, sourcing, and hiring qualified candidates to meet our recruitment requirements. Your primary role will be to ensure that we have a talented workforce that contributes to our overall success. You will be able to gather and provide local market information and knowledge to assist hiring managers, ensuring Skytanking is competitive in the industry, recommending changes and developing local recruitment activities to promote diversity and inclusion, and sharing best practices and candidate pools across the region.
Supporting the local hiring Managers through the full recruitment process, from REQ creation, search and selection, to offer, following all group policies and procedures to ensure we deliver a standardized process, achieved within the agreed company target which promotes best practices in the workplace.

Personality and a proactive, can-do attitude are key to success, coupled with our core behaviours of integrity, professionalism, and teamwork; that will develop the Skytanking – Airport Operations employer brand through trust and authenticity.

Your tasks

JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS

• Centre of expertise for recruitment, seeking out and sharing best practices, reviewing, and suggesting different sources of recruitment, with the aim of Skytanking attracting the best talent.
• Manage the recruitment process from sourcing to onboarding, ensuring a smooth and efficient candidate experience.
• Collaborate with hiring managers to understand their vacancy requirements and manpower plans, agreeing on a job brief/requirement including airport & team specific requirements and required qualifications for the role.
• Develop a suite of recruitment interview questions, assessments, and key job descriptions.
• Proactively develop resourcing plans with Hiring Managers based on their demand plans, including commitments to key dates and deadlines aligned with key operating periods/airport schedules.
• Develop a suite of resourcing materials including competency-based interview templates and other supporting documentation to aid the recruitment process and ensure readiness in advance.
• Develop and implement creative resourcing strategies to attract qualified candidates, utilizing various channels such as job boards, social media, headhunting, CV searching, advertising, networking, and employee referrals.
• Manage and actively promote the Employee referral process.
• Manage all job postings and carry out proactive candidate searches.
• Plan, organize, and run recruitment fairs at airports to raise the profile of Skytanking as an employer of choice at the airport.
• Support Skytanking to develop a strong EVP and/or Employer brand in the marketplace by utilizing digital marketing techniques on social media platforms.
• Complete telephone screening for candidates as required to assess their skills, experience, cultural, and values fit.
• Assist in shortlisting applicants for hiring managers, paying attention to diversity to support our strategic goals.
• Provide weekly updates to hiring managers regarding their recruitment activities to keep them informed and engaged throughout their recruitment process.
• Chase hiring managers for interview dates and make the necessary arrangements to schedule interviews.
• Ensure all candidates (internal and external) receive robust feedback following the interview process.
• Build and maintain a pipeline of potential candidates for future hiring needs.
• Work with the HR and Operational team to make job offers to selected candidates, including facilitating salary and contract negotiations.
• Keep abreast of industry trends, best practices, and legal requirements related to recruitment and talent acquisition including being directly accountable for complying with all legislative reporting requirements associated with recruitment in the UK, Netherlands, and Italy.
• Provide full administrative support to the recruitment process including updating internal systems and maintaining a candidate and vacancy tracking database, accurately recording candidate applications.
• Track and maintain recruitment metrics, such as time-to-fill, cost-per-hire, and quality of hires, to measure the effectiveness of recruitment strategies.
• Report on recruitment and activity weekly and monthly.
• Work with the HR & Station Administrator teams to support the completion of Right to work assessments, employment references, and all pre-employment checks, where required.
• Work with the HR Business Partner to conduct regular succession planning and manpower planning reviews throughout the business, proactively supporting any identified Talent Acquisition requirements.
• Conduct all Exit Interviews with employees on behalf of the HR team and identify trends or areas for improvement from a talent acquisition perspective, providing feedback on all other aspects to the relevant operational managers and wider HR team.
• Participate in function-specific and cross-functional projects as requested.

This list may not be exhaustive and post holders may be expected to carry out other activities as identified by the company.

Your profile

MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS

• At least 5 years’ experience as a Talent Acquisition Manager within a European organisation, with experience of recruiting in the UK, Italy, and Netherlands within a similar customer base, ideally within Ground Handling.
• Experience of the full recruitment life cycle including intake calls, advertising, pipelining, search and selection, interviewing, scheduling, and offer management.
• Proven track record of placing similar candidates across all levels, including senior management/director level roles.
• Strong communication and interpersonal skills.
• Ability to build rapport with ease.
• Excellent sourcing and networking abilities to identify and attract top talent.
• Ability to proactively approach and attract candidates to create a diverse shortlist.
• Solid knowledge of recruitment techniques and best practices.
• Familiarity with applicant tracking systems.
• Experience in using job boards, LinkedIn recruiter, and CMS.
• Ability to assess candidates' qualifications and cultural fit through interviews and assessments.
• Strong organizational and time management skills to prioritize and manage multiple hiring processes simultaneously.
• Ability to manage a dynamic requisition load.
• A sense of urgency, working at pace with unparalleled attention to detail.
• Proactive and results-oriented mindset, focusing on meeting recruitment targets and deadlines.
• Knowledge of relevant labour laws and regulations to ensure compliance throughout the recruitment process.
• Flexibility and adaptability to navigate changing priorities and business needs.
• Enjoy working in a fast-paced environment.
• Be a great team player as well as having the ability to work on your own initiative.
• A commitment to service excellence and continuous service improvement.
• A problem-solving approach to work with the ability to adapt your style as work dictates.
• Proven ability to manage a varied workload with changing priorities.
• Strong analytical and problem-solving skills.
• Strong IT skills including Microsoft Office.
• Role to be based at our Heathrow head office (may be some flexibility to work from home 1 day per week) but may also require travel across the airport network, so there is a requirement to possess a full clean UK driving licence.

We offer you:

• Pension
• Cycle to Work
• Employee Assistance Programme
• Life Assurance

Your contact

Please send us your application exclusively via the online application form.
In case of questions, please don't hesitate to reach out to [e-mail]
Skytanking Aviation Services ENG LimitedA PrimeFlight company