Maintenance Technician

Native Group; Reading; On-site; GBP 60,000 - 80,000

Job description

Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.

This is an exciting opportunity to join our operational team at Ebb & Flow, Reading as a Maintenance Technician.

The role of Maintenance Technician is an integral member of the team. You will be responsible for all maintenance tasks on site and delivering excellent customer service to our residents. You will be friendly and approachable with a can-do attitude.

You will be responsible for all technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet standards for cleanliness, appearance, safety, and overall functionality by performing maintenance-related tasks. Primary responsibilities include maintenance of the community, including overall inspections, repairs, and general maintenance of ready apartments and other interior/exterior areas.

If you’re ready to be our next Native, you’ll probably:

1. Complete assigned work orders generated from resident requests for service, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, and safety standards.
2. Be proficient in executing exceptional customer service within a customer-facing role.
3. Have excellent written and spoken English.
4. Complete documentation and other paperwork timely and accurately so that service requests can be appropriately documented and tracked.
5. Have excellent relationship-building skills, both with entirely new and long-term residents and team members.
6. Be an efficient and organized individual with excellent communication skills and a sensitive, professional, and well-mannered nature.
7. Be able to work exceptionally well within a team dynamic and contribute to an established open culture.
8. Have the ability to follow company policies and procedures.

About Us

We are Native Communities, specializing in operating £3bn of mixed-use, residential, and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work, and spend time.

Our people are our superpower, and our team is our greatest strength. Join Native, and you'll work alongside the best and the brightest in property, hospitality, technology, and marketing – in an environment where your talents are valued, nurtured, and developed.

As well as being able to call yourself a ‘Native,’ here are some of the other great benefits of working with us:

• Company Pension Scheme provided by NEST.
• Cycle to Work Scheme.
• 24/7 Employee Assistance Programme.
• Westfield Health Cash Plan.
• Life Assurance.
• Referral Scheme.
• Paid Volunteer Time.
• 20% discount on Native Places stays!

Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. Being a truly inclusive employer to us means creating an environment that celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion, or belief. We firmly believe that our future success lies in diversity of thought from all Natives, and it is integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us. And, once you’re a Native, your differences will make all the difference.

If you’re as passionate as we are about people and beautiful buildings, we'd love to hear from you!