Automotive Parts and Invoicing Assistant

Motorama Group; Salisbury; On-site; GBP 24,000 - 35,000

Job description

Automotive Parts and Invoicing Assistant

Big Box Cars is looking for a proactive and customer-focused Parts and Invoicing Assistant to support our busy service department. In this role, you’ll provide exceptional service, efficiently handle orders, and ensure customer satisfaction by sourcing both new and second-hand parts at the best prices. You’ll also help manage invoicing, maintain inventory, and contribute to our team's success by maximizing sales and fostering smooth interdepartmental relations. If you have a solid understanding of vehicle parts and a passion for great customer service, we’d love to have you on our team!

Why would you want to work for us?

• Full time, permanent position working regular business hours
• Fun and vibrant team
• Above award salary plus commissions
• Salisbury location with free onsite parking
• Great employee benefits and discounts on vehicles, servicing and parts!

About the Role:

• Process parts, service, and consumable invoices and ensure charges are accurate
• Manage parts inventory and ensure the best prices are obtained from suppliers
• Provide high-level customer service and support, both internally and externally
• Follow-up and resolve customer requests and complaints
• Maintain accurate records of customer orders and ensure timely processing of requests
• Support warehouse stocktake and ensure compliance with inventory guidelines
• Assist with purchasing parts, creating purchase orders, and ensuring stock levels are maintained

Essential attributes:

• Sound technical knowledge of vehicles
• Strong organisational skills with the ability to manage multiple tasks
• Excellent customer service and problem-solving abilities

About the company:
Big Box Cars is part of the Motorama Group and is not your typical used car dealership. We stock and sell hundreds of cars monthly and all under one big roof. We have over 2000 reviews from our customers that enjoyed our new unique and innovative way of buying a pre-owned vehicle.
We offer our customers a 'haggle free' fixed price promise and a 48-hour money back guarantee amongst other things, and we have based our business model around innovation, care, agility and transparency. Our goal is to deliver a customer focused buying journey superior to any other car retailer in Australia.

Apply now!
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