Technology Billing Analyst- Telecoms

Location: Bristol, Skipton or Edinburgh (Hybrid)

In this position, you’ll be based in the Bristol, Skipton or Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare has an exciting opportunity for a permanent full-time Technology Billing Analyst - Telecoms to join our Global Planning & Delivery group as part of our Computershare Technology Services (CTS) team.

There are a few things that make this opportunity truly fantastic:

• This is a brand-new position on the team where you will work with a supportive leader who encourages creativity and innovation.
• We offer continuous learning opportunities and put emphasis on continued improvement, growth, and career progression.
• We offer a competitive total compensation package, with further details found below.

A role you will love

In this role, you’ll be responsible for multiple components of the billing process. This will include performing oversight tasks for our major Technology Vendors with a focus on Telecom providers. You will also support the Head of Technology Financial Management with analytical and decision-making functions. Your participation will be key in business transitions, process improvement initiatives, and mentoring associates on the overall billing processes.

Other key responsibilities include:

• Analysing all files received from vendors, systems, and Client Relationship managers that are prepared by our Technology providers prior to uploading to the system to ensure items are billable at the agreed rates and expected volumes within acceptable tolerance levels.
• Interpretation and understanding of the most complex billing procedures.
• Providing effective and clear communication to various parties on our billing processes.
• Quality checking invoices and files prepared by vendors to ensure the timely delivery and payment of all invoices.
• Participating in various projects and process initiatives.
• Managing compliance with Computershare’s (CPU) global policies, procedures and processes.
• Specializing in Telecom Providers to ensure we are leveraging all pricing programs and products that result in the most cost-effective solution.
• Comparing providers to identify opportunities for cost savings.
• Gaining cross-functional knowledge across the entire CTO Financial Management Team.
• Being a facilitator for change, including identifying enhancement opportunities and challenging the status quo, to improve the operation of the CPU Billing function.

What will you bring to the role?

You are a strong communicator who is very results-oriented. You enjoy the challenge of solving complex problems and recommending the best solutions. You are also skilled at identifying process initiatives and systems enhancements and at finding efficiencies to best streamline the key work that we do.

You’ll also bring:

• Strong billing experience, preferably with a focus on Technology providers.
• Prior quality control experience.
• Experience participating in projects and process initiatives.
• Advanced Microsoft Excel skills.

Bonus points if you have:

• Experience with process ownership and driving those forward.
• Experience with Microsoft PowerBI and/or other BI Tools for Reporting.
• Billing experience with a focus on Telecom Providers.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get-togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

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