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Commercial Account Handler

Stride Resource Management Ltd

Birmingham

On-site

GBP 35,000 - 45,000

5 days ago

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An established industry player is seeking a Commercial Account Handler to manage client relationships and ensure policy compliance. This role involves providing exceptional customer service, conducting risk assessments, and staying updated on industry trends. You will collaborate with clients and underwriters, ensuring accurate documentation while identifying opportunities for upselling. Join a collaborative and inclusive work environment that offers professional development opportunities and potential for career growth. If you are passionate about the insurance industry and thrive in a dynamic setting, this could be the perfect opportunity for you.

Health and wellness benefits

Professional development opportunities

Collaborative work environment

Career growth opportunities

Strong knowledge of insurance products and regulations is essential.
Exceptional communication and attention to detail are required.

Manage client relationships and ensure policy accuracy.
Conduct risk assessments and maintain compliance with regulations.
Provide exceptional customer service and support clients.

Insurance products knowledge

Communication skills

Interpersonal skills

Attention to detail

Problem-solving abilities

Analytical abilities

Acturis insurance software

Microsoft Office Suite

Position: Account Handler
Location: Finchley
Salary: Up to £45,000

As a Commercial Account Handler you will be responsible for managing client relationships, policy administration, risk assessment, compliance, and new business development. Your role will involve providing exceptional customer service, ensuring policy accuracy, and staying updated on industry trends and regulations.

Responsibilities:

Build and maintain strong client relationships
Assist clients with policy enquiries, changes, and renewals
Analyse clients' risk profiles and identify coverage improvement opportunities
Ensure policy compliance with industry regulations
Maintain accurate client documentation and deliver regular reports
Identify opportunities for upselling and cross-selling insurance products
Stay updated on insurance products and industry best practices
Provide exceptional customer service and address client concerns promptly
Conduct quality checks on documentation and files

Qualifications:

Strong knowledge of insurance products and industry regulations
Exceptional communication and interpersonal skills
Attention to detail and accuracy in policy management
Strong problem-solving and analytical abilities
Proficiency in Acturis insurance software and Microsoft Office Suite
Commitment to ethical business practices and compliance with industry standards

Day-to-day:

Collaborate with clients, underwriters, and team members
Stay informed about industry trends and emerging risks
Keep clients informed about changes in regulations and their implications
Participate in ongoing training and professional development
Undertake other duties as appropriate and as requested by the line manager

Benefits:

Competitive salary
Health and wellness benefits
Professional development opportunities
Collaborative and inclusive work environment
Opportunities for career growth and advancement

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