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Retail Sales Manager

Mike's Waterfront Warehouse Limited

Greater London

On-site

GBP 35,000 - 50,000

14 days ago

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Job summary

An established industry player in watersports equipment is seeking a passionate Store Manager to lead their team. This role involves driving sales, enhancing customer service, and managing store operations in a dynamic retail environment. You will have the opportunity to mentor a diverse team, implement seasonal promotions, and create engaging content for new products. With a focus on sustainability and a commitment to excellence, this position offers a rewarding career path for those who thrive in a customer-centric atmosphere. Join a company that values diversity and is dedicated to fostering an inclusive workplace.

Qualifications

  • Experience running a store with budgeting and planning.
  • Ability to lead a team with a customer-first approach.

Responsibilities

  • Lead and mentor the store team to enhance customer service.
  • Manage inventory and implement sales initiatives.

Skills

Customer Service

Team Leadership

Inventory Management

Visual Merchandising

Sales Strategy

Education

Experience in Retail Management

Job description

Are you searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest watersports equipment retailers as a Store Manager!

Mikes Waterfront Warehouse is dedicated to supporting watersports enthusiasts. Our main focus is on scuba-diving and snorkelling equipment, but we are currently diversifying into sailing and general watersports equipment. We provide excellent customer service and a range of products from world-leading brands, all while promoting and encouraging sustainability.

Full Time (40 hours per week including weekends)

Salary: £35,000 + OTE up to £50,000 dependent on experience and ability to generate sales

As a Store Manager, you will:

  1. Lead, motivate, and mentor the store team to adopt a customer-first approach.
  2. Perform core retail operational procedures including inventory management, stock audits, and banking.
  3. Present the store to a high standard, aligning with brand visual merchandising guidelines.
  4. Implement seasonal promotions and campaigns.
  5. Communicate with our People and Product Development team to provide development opportunities for your team.
  6. Analyse and improve store performance using KPIs and performance metrics.
  7. Recruit, train, and onboard new colleagues with support from our People Resourcing team.
  8. Create video content of new products as they arrive in store.
  9. Implement sales initiatives to grow the footfall and sales through the store.

You’ll fit right in if you:

  1. Have experience running a store, including budgeting, planning, operational activities, and visual merchandising.
  2. Have experience in one or more of our categories.
  3. Lead with a customer-first approach and enjoy helping customers find the perfect product for their adventure.
  4. Know how to build and develop a great team that shares your passion for customer service and the outdoors.
  5. Strive to continuously develop and improve yourself, the store, and your team.

Join us and be part of a team that values diversity and is committed to creating an inclusive environment for all employees.

Get in touch today and take the first step towards an exciting and rewarding career with Mikes Waterfront Warehouse!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Sporting Goods Manufacturing

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