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Chief Operating Officer

Emmaus

Greater London

On-site

GBP 42,000 - 45,000

19 days ago

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Job summary

An established industry player is seeking a Chief Operating Officer to lead operational management within a vibrant social enterprise. This role is pivotal in ensuring that all operations run smoothly and comply with safety standards, while also supporting the mission to assist individuals facing homelessness. The ideal candidate will possess strong leadership abilities and a passion for social impact, driving positive change within the community. Join a dynamic team dedicated to making a real difference and fostering a supportive environment for companions. If you are ready to take on this impactful role, we want to hear from you!

Qualifications

  • Proven experience in operational management within a social enterprise.
  • Strong leadership skills with a focus on team development.

Responsibilities

  • Oversee the operational management of the social enterprise and facilities.
  • Lead a team of managers to ensure efficient operations and compliance.

Skills

Leadership

Operational Management

Compliance and Safety Standards

Team Management

Education

Relevant Degree

Management Experience

Job description

We are looking for a Chief Operating Officer that will be responsible for the operational management of the social enterprise, facilities, and Companion community at Emmaus Greenwich.

CLOSING DATE: 30 April 2025
LOCATION: Emmaus Greenwich (Plumstead)
SALARY: £42,000 - £45,000 per annum depending on experience
TYPE: Full Time, 40 Hours per week

Emmaus Greenwich is recruiting a Chief Operating Officer that will be responsible for the operational management of the social enterprise, facilities, and Companion community. Reporting to the CEO, the COO will ensure that all areas operate efficiently, meet compliance and safety standards, and support the overall mission of the charity.

Are you a leader with a passion for social impact? Do you thrive in a dynamic environment where your skills can create real change? If so, we want to hear from you!

About the role

The Chief Operating Officer will lead and manage a team of three key managers:

  1. Community Manager – responsible for the well-being, personal development, and support of companions.
  2. Retail Manager – responsible for the social enterprise and charity retail shops.
  3. Property and Facilities Manager – responsible for property maintenance, repairs, compliance, and health & safety.

Emmaus Greenwich is a unique charity that offers a home, work experience, and individual support for up to 45 people who have experienced homelessness and social exclusion. We offer a home, meaningful work opportunities, and a sense of belonging.

At the heart of Emmaus Greenwich are our companions. Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another.

Emmaus Greenwich offers an individual holistic package of support and a tailored development plan to support each companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.

About Emmaus

Emmaus is a unique, secular organisation supporting people affected by homelessness and social exclusion. There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively, the Emmaus Federation supports more than 1,000 people with experience of homelessness.

How to apply

To apply for this role please send your CV, covering letter and a one page explanation of how you meet the person specification to info@emmausgreenwich.org or post it to: Emmaus Greenwich, 226 Elmley Street, Plumstead, London, SE18 7NN.

Our job pack below is available for download and provides you with useful information about our organisation, the job vacancy and the application process. Please take the time to read this pack and our website to find out more about our charity, community and social enterprise.

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas, and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate for our roles, all our applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

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