Practice Manager

British Veterinary Association; Reading; On-site; GBP 30,000 - 50,000

Job description

Our clinic based in Woodley seeks an enthusiastic and confident Practice Manager to join the team!

This is a really exciting time to join us as we're currently making plans to rebrand and refresh the clinic and as our Practice Manager, you'll play a vital role in both the operational and business aspects of the practice, ensuring exceptional client and patient care.

This is a full-time role of 30-40 hours, but shift times can be flexible. Occasional Saturday mornings may be required to support our reception team during absences.

About the Role

Supported by our Head Vet, Area Director & Area Support Manager, your day-to-day responsibilities will include:

1. Leading and supporting the practice team - fostering a positive and motivated work environment.
2. Overseeing business development, including financial management, budgeting, and stock control.
3. Handling HR responsibilities, including recruitment, staff development, and absence management.
4. Ensuring high safety compliance, supporting the team with protocols and risk assessments.
5. Managing debt recovery processes and addressing client complaints professionally.

About the practice

We are a first-opinion, SA practice conveniently situated in the bustling high street of Woodley with good public transport links. Our practice has a great team atmosphere, and we're in the midst of an exciting rebrand and clinic redesign. We're also working on achieving awards and certifications, with a focus on Exotics, Surgery, and becoming rabbit- and cat-friendly.

Because our people matter

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from:

Work-Life Balance

1. 6.6 Weeks annual leave
2. Additional leave for your birthday

Wellbeing

1. Private Medical Insurance
2. Employee Assistance Programme: 24/7 confidential helpline
3. Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
4. Initiatives focused on colleague wellbeing

Development

1. Learning and development opportunities via the IVC Evidensia Academy
2. Access to Vetlexicon - our online encyclopaedia provider
3. Infection Prevention and Control Programme
4. Quality Improvement Programme

Colleague Benefits

1. Company pension scheme. IVC Evidensia will make a contribution as well
2. Supporting a greener commute to work with a Cycle to Work scheme and Green Cars Scheme, subject to eligibility criteria
3. Voluntary benefits: we give you the flexibility to choose from a range of voluntary benefits to suit you
4. Access to discounts/cashback with hundreds of participating retailers
5. Discounted treatment for your own pets at an IVC Evidensia practice

At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, and we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are eager to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Easipetcare, Reading

106 Crockhamwell Road, Woodley, Reading, RG5 3JY, United Kingdom

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Animals treated:

Small animals

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