Quality & Audit Specialist

Boots; Nottingham; On-site; GBP 30,000 - 60,000

Job description

Job Description

Contract: Permanent

Closing date: Friday 4th April

Recruitment Partner: Shannon Linton

We have an exciting opportunity in the Superintendent Pharmacist's Office team for a Quality & Audit Specialist.

You will contribute quality expertise to a range of existing and innovative initiatives within the Company, working with external partners and Boots colleagues as you conduct audits and quality assurance visits in Boots stores.

This is a field-based role with a requirement for UK-wide travel.

About the role

1. Support the Quality Manager in auditing Boots UK stores delivering clinical services, trials, studies, and improvement initiatives.
2. Identify and address gaps in quality and compliance standards.
3. Reassure internal stakeholders and external partners of Boots UK's capability in delivering future-facing and reputation-enhancing services.
4. Ensure alignment with the Quality Management System for clinical services, testing, diagnostic services, and research studies.
5. Expertise in Quality management and auditing within healthcare or clinical services.
6. Passion and confidence to coach store teams on quality improvements and patient care.
7. Ability to work collaboratively and drive continual improvement in a field-based environment.

What you'll need to have

1. Experienced healthcare professional or quality professional with a robust understanding of good governance and audit.
2. Knowledge of Quality Management Systems.
3. Knowledge of risk assessment and risk management.
4. Excellent coaching skills and passion for supporting and developing others.
5. Excellent relationship-building and stakeholder management skills.
6. Excellent communication skills (verbal and written), with meticulous attention to detail.
7. Ability to adapt and to be flexible to meet the demands of the business with pace.
8. Good organisational skills to be able to manage a varied and demanding workload.
9. Self-motivated with experience of setting and delivering to deadlines.
10. Intermediate computer skills and the ability to adopt or contribute to the digital transformation agenda.
11. Demonstrable commitment to ongoing personal improvement and WBA/Boots UK core values.

It would be great if you also have

• Project management experience.

Our benefits

• Boots Retirement Savings Plan.
• Discretionary annual bonus.
• Generous employee discounts.
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.