Restaurant Manager

Maison Estelle; London; On-site; GBP 30,000 - 60,000

Job description

Who are we?
Maison Estelle is a private members’ club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A ‘hosted home’, bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.

As Restaurant Manager, you’ll lead and inspire, ensuring an exceptional experience for our members and guests. You’ll oversee daily operations, drive service excellence, and develop a high-performing team. From hiring and training to budgeting and menu planning, you’ll be at the heart of creating memorable dining moments at Estelle.

As Restaurant Manager, you’ll:
• Lead day-to-day restaurant operations, ensuring flawless service.
• Hire, train, and mentor a passionate and motivated team.
• Create schedules in line with labour budgets and revenue forecasts.
• Monitor sales, beverage costs, and GP, reconciling discrepancies.
• Develop menus, events, and unique experiences to keep members engaged.
• Manage inventory, maintenance, and health & safety compliance.
• Handle guest feedback proactively, ensuring outstanding experiences.
• Drive profitability while upholding the highest hospitality standards.
• Collaborate across departments, ensuring seamless operations.
• Embody and promote The Estelle Way, fostering a culture where colleagues thrive.

Who we are looking for:
• A confident, hands-on leader with a passion for luxury hospitality.
• Experienced in restaurant management within a 5* hotel or high-end dining environment for 2+ years.
• A natural mentor, empowering and inspiring your team.
• Organised, detail-focused, and commercially astute.
• Dedicated to delivering world-class guest experiences.

What’s in it for you?
At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates and biannual socials. Nurture your well-being with stocked colleague spaces and staff food. Engage in forums shaping The Estelle Way. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:
• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across sister properties.
• Birthday day off
• Colleague spaces stocked with food, drinks and locally sourced coffee.
• Seasonal, daily stocked fridges with freshly prepared meals while on shift.
• Added protection of our pension, health cash plan and life assurance schemes.
• 30 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommend-a-friend bonus scheme.