Account Manager

Avidity; United Kingdom; Remote; GBP 40,000 - 55,000

Job description

Overview

Technology D2C Account Manager

Location: Flexible across the UK & Ireland (Home-based)

Contract: Permanent, full time

Salary: up to 55k per annum plus a performance related bonus and company vehicle allowance.

We are seeking an experienced and dynamic Technology D2C Account Manager to join our growing team at McCurrach. Whether you come from a tech, direct-to-consumer (D2C) or account management background, this could be the perfect opportunity for you to take the next step in your career.

In this role, you will oversee the full operational delivery for our client accounts, particularly focusing on the promotion and sales of consumer electronics products across key UK and Ireland retailers, including Currys, John Lewis Partnership (JLP), Smyths, and other retail partners. You'll be responsible for developing strategies, managing client relationships, and leading a team of Regional Sales Managers to drive the performance of tactical promoters within the D2C space.

The Role:

As a Technology D2C Account Manager, you will:

• Lead tactical promoter activity for consumer electronics, ensuring promoters are effectively demonstrating and selling products in retailers such as Currys, JLP, Smyths, and other key partners.
• Collaborate with clients to develop and execute strategies for D2C promotional campaigns that align with their business and brand objectives.
• Oversee the full operational process from planning strategy, building quotes, pitching innovative ideas, recruiting promoters, managing device and asset inventory, and organising training sessions and onboarding events for new team members.
• Lead and manage a team of Regional Sales Managers, holding them accountable for driving the performance of the field team and ensuring alignment with client KPIs.
• Work closely with McCurrach client teams to ensure promotional activities align with brand guidelines and to gain support from training teams, ensuring a cohesive strategy and execution.
• Utilise data analytics to track performance metrics, report on success, identify areas of improvement, and propose new initiatives to drive business growth and customer satisfaction.
• Foster strong relationships with both clients and internal teams to deliver excellence in service and ensure client retention and growth.
• Take a hands-on approach to support your team in overcoming challenges and ensuring smooth operational execution across all client accounts.

what we are looking for:

• Proven experience in D2C account management within the technology or consumer electronics space.
• Strong background in tactical promotion and field sales, ideally in large retailers like Currys, JLP, Smyths, or other high-volume consumer electronics brands.
• Experience managing and developing a team of Regional Sales Managers or similar roles, with a focus on performance-driven results and client satisfaction.
• Solid understanding of digital marketing strategies.
• Strong leadership skills, with the ability to motivate and guide a diverse team to meet business objectives.
• Ability to analyse data and create actionable insights to improve performance and deliver results.
• Excellent communication and relationship-building skills, able to collaborate with internal teams and clients effectively and constructively.
• Highly organised, with the ability to manage multiple projects, budgets, and timelines while maintaining high standards of service delivery.

Benefits:

• 25 days of paid holiday + flexible public holidays (increases with length of service) & annual leave purchase (up to 5 extra days)
• Bonus Scheme
• Car allowance: £480/month
• Family-friendly policies (including enhanced maternity & paternity leave) – full and part-time options available
• Private Healthcare
• Company Pension Scheme – 4% employer contributions
• Life Assurance at 3x annual salary
• Employee Assistance Programme – 24/7 support for physical, mental, and financial well-being
• Employee perks – Discounts from a wide range of retailers, gym memberships, leisure activities, and much more!

Why McCurrach?

At McCurrach, we pride ourselves on being a people-first company. We focus on continuous development, creating an inclusive and high-performance culture. We are committed to supporting our employees with excellent perks, career progression, and ongoing support.

If you're passionate about technology, customer success, and are ready to take your career to the next level while managing an exciting and impactful portfolio of clients, we want to talk to you!