Account Manager - London, South East

Convatec Paddington, England, United Kingdom

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Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com.

At Convatec, we’re transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. We’re aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as an Account Manager, you’ll do the same.

The Role:

The purpose of the role is to promote and sell the range of Convatec products and Amcare service in both the Acute and primary care sectors.

Key Duties and Responsibilities:

• Grow Convatec product market share through both established and new relationships.
• Position Amcare as service package of choice.
• Create clear and compelling solution-based value propositions through engagement with key NHS customers within primary & secondary care.
• Accountable for business/account plans development and delivery of the business.
• Build advocacy across acute setting (regionally/UK) for both Convatec products & Amcare services.
• Cultivate a strong understanding of the stoma patient pathway & key customer pain points to identify how Convatec/Amcare products and services can add value.
• Develop and utilise an in-depth understanding of the NHS long term plan and how that influences the future of the ostomy market.
• Lead on market analysis, including health economics to influence NHS thinking and drive commitment to working in partnership.

This is an ever-changing role and your focus may change to suit the needs of both the company and the market, therefore we require an adaptable, tenacious and forward-thinking Business Development Manager who is not afraid to question the norm and thrives on sharing best practice to achieve shared goals.

About You:

• Possesses a good knowledge of economics and how current ostomy market trends influence sales including Solution & Value Selling requiring a consultative selling approach.
• Is persuasive and can easily influence others and builds a team culture.
• Possesses good customer relationship and service skills. Able to negotiate with internal and external stakeholders.
• Demonstrated ability to work cross-functionally and deliver results.
• Ability to work effectively under pressure and to tight deadlines.
• Strong organizational, interpersonal and analytical skills essential.
• Demonstrates creativity.
• Highly computer literate, particularly in Word, PowerPoint and Excel.
• Organized multi-tasker able to handle many diverse projects at once.
• Strong, proactive communicator (written and verbal).
• Strategic thinking and foresight.
• Problem solver.
• Analytical and decision-making skills.
• Commercial acumen.
• Confident and credible presentation style.

Working Requirements:

In the field 5 days per week, 90% customer facing. Travel - on occasion as business needs require minimal overnight stays will be required.

Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet. This is stepping outside of your comfort zone. This is work that’ll move you.

Equal opportunities:

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.