Senior Account Executive

Auctane LLC; London; Hybrid; GBP 40,000 - 80,000

Job description

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values:

• Win as One.
• Delight Customers.
• Deliver Great Outcomes.

About the role:

This team is making it possible for Metapack and ShipEngine to expand our reach and impact, enabling more businesses to thrive in the ever-evolving landscape of e-commerce and logistics. We're looking for an experienced Senior Account Executive who will play a pivotal role in leveraging the capabilities of Metapack and ShipEngine to empower businesses in enhancing and streamlining their shipping processes. Metapack, a global leader in retail logistics, acts as a connective tissue between retailers, carriers, and consumers, offering unparalleled logistical capabilities and a wide array of delivery options. On the other hand, ShipEngine stands as the premier multi-carrier shipping API, facilitating brands, platforms, and third-party logistics providers in driving efficiency and cost savings through a vast network of over 70 carriers worldwide. As our Senior Account Executive, you'll be instrumental in expanding our reach and impact, enabling more businesses to thrive in the ever-evolving landscape of e-commerce and logistics.

What will you be doing?

• The Senior Account Executive will work to achieve new business revenue by selling the ShipEngine and Metapack software platforms and demonstrating the value of our solutions to solve prospective customers' shipping and logistics needs.
• Cultivate sales leads through the sales process.
• Contact leads and high-volume shippers to learn about their shipping needs and their current shipping solution.
• Engage and build relationships with key decision-makers.
• Provide consultation with prospective customers to evaluate their shipping needs.
• Lead demonstrations of the ShipEngine and Metapack software platform.
• Prepare and deliver ShipEngine and Metapack solution quotes to prospective customers.
• Gather initial onboarding requirements, and provide a handoff to the onboarding team.
• Drive sales revenue by meeting or exceeding quota targets. Solicit orders and close the sale.
• Maintain pipeline and sales forecasts, reporting results at requested intervals.
• Demonstrate expertise in ShipEngine and Metapack product solutions. Generate and maintain expert knowledge of ShipEngine and Metapack products.
• Present the ShipEngine and Metapack solutions in a consultative manner that demonstrates the value and fit to customers based on their identified shipping needs.
• Perform competitive market research to develop a deep understanding of how the ShipEngine and Metapack solution is differentiated from its competitors.

What are we looking for?

• We are looking for a highly motivated and goal-oriented Senior Account Executive. This person will be responsible for working with potential customers to identify value-added opportunities that ShipEngine and Metapack can help them solve, negotiate the deal, and ensure a great onboarding experience.
• Bachelor’s degree or equivalent experience is preferred.
• Three or more (5+) years’ experience as an Account Manager or Sales Executive.
• Prior experience with e-commerce, shipping, and/or logistics is preferred.
• Exceptional communication skills.
• Ability to connect with individuals across all teams.
• Used to work with Microsoft Office Suite; Word, Excel, Outlook.

What will make you stand out?

• Previous experience working for a SaaS company.

What do we offer?

• Tools for the job: Auctane will provide you with all equipment you need, ensuring you can seamlessly and securely work from either the London office or the comfort of your home.
• Flexible hybrid working approach: Hybrid working offers the flexibility to balance on-site collaboration and remote productivity, leading to enhanced efficiency and well-being. As part of our approach, we ask that you attend the office three days a week, ensuring a blend of in-person connection and remote work benefits.
• Central London location: Experience the best of both worlds and join us at our fantastic office. Immerse yourself in our dynamic and open culture. Enjoy the array of complimentary drinks and snacks, and join our monthly social activities. Our London office serves as a vibrant hub within our global community, embodying true international diversity with representatives from over 20 different nationalities, speaking 10 languages.
• 25 days holiday (plus public holidays): Your holiday entitlement will increase to max. of 30 days, based on your length of service (2 yrs / 27 days, 3yrs / 28 days, 4yrs / 29 days and 5 yrs / 30 days).
• Company Pension: Auctane operates a contributory pension scheme on behalf of its employees, and will contribute up to 4%, providing the employee matches the contribution.
• Life insurance: Auctane will provide 4x of base salary. This benefit is available from the first day of employment.
• Long term income protection: 50% of your base salary for up to 5 years. This benefit is available from the first day of employment.
• Private Medical and Dental Insurance: Both benefits are via our partner Bupa and available post probation. (Dental enrolment only occurs in May).
• Personal Training Budget: We offer a generous training budget of up to £2000 per year dedicated to your professional development. Whether it's investing in certifications, attending conferences, or exploring other educational opportunities, we are committed to supporting you in enhancing your expertise. We also provide access to LinkedIn Learning. This benefit is available post probation.
• Health and Wellbeing: We have a wealth of health and wellbeing benefits available. Here’s just some of what we offer; gym membership and subsidies, 24/7 EAP, virtual GP appointments, subsidised eye care, counselling sessions, physiotherapy sessions, PT, and nutrition advice, financial and legal support. There is also an extensive resource library of podcasts, webinars and articles.
• Tax-Free Childcare: You may be eligible for tax free childcare, subject to the criteria set by the government. If successful, you can get up to £500 every 3 months (£2,000 a year) for each of your children to help with the costs of childcare.
• Cycle to work scheme: Auctane offers a subsidised cycle purchase scheme, through this scheme, you will enjoy exclusive benefits, including attractive savings and convenient payment plans. This benefit is available post probation.
• Interest-free season ticket loan: Auctane can provide an interest free loan of up £7,000 to purchase an annual season ticket for travel requirements. This benefit is available post probation.
• Referral Bonus: Our Employee Referral Bonus Program is designed to reward you for helping us build an even stronger and more talented team. You could earn up to £3,000, depending on the role and subject to the bonus program criteria.
• Postal Services: Auctane offers 99% discount on personal shipments using Packlink.pro.