Client Success Manager (High-Growth AI Marketing Agency, Remote)

MORPH s.r.o; United Kingdom; Remote; GBP 72,000 - 145,000

Job description

Client Success Manager (High-Growth AI Marketing Agency, Remote)

Join to apply for the Client Success Manager (High-Growth AI Marketing Agency, Remote) role at MORPH s.r.o.

We are a lean, high-performance growth partner agency with a relentless obsession for results. We've generated over £175 million in B2B sales pipeline yearly, supporting SaaS, AI, and Digital Transformation clients to scale aggressively.

• Proven Results: Our average client retention is 18 months, multiples of the industry standard.
• Our approach: Intense growth-focused, heavily leveraging proprietary AI-driven systems to deliver results faster and more predictably than traditional agencies.
• Zero brand-marketing fluff, zero corporate politics —just growth and tangible results.
• Excellent environment for high-performers

This role IS for:

• Relentlessly ambitious professionals hungry for rapid personal and professional growth.
• High performers obsessed with measurable outcomes, comfortable taking full ownership of their client's growth, and thriving in high-pressure environments.
• Action-takers who are comfortable driving decisions and owning responsibility from day one.
• High-potential individuals who see this role as their launchpad, not just another job.

This role is absolutely NOT for you if:

• You're seeking comfort, predictability, or a relaxed working pace— you won't find that here.
• You're uncomfortable with rapidly changing environments, high expectations, or direct feedback.
• You need hand-holding or someone else to map out your day.
• You'd prefer to settle than push yourself and others to excellence.

WHAT YOU’LL OWN (AND DOMINATE)

1. Client Relationship Excellence

• You’ll fully own relationships with up to 15 key clients, proactively guiding them to measurable growth and lasting results.
• Lead onboarding sessions, strategic workshops, and regular growth meetings.
• KPI: Client retention and satisfaction.

2. Marketing Strategy Ownership

• Fully own the development and execution of aggressive, high-performing marketing strategies for our clients.
• Leverage our proven frameworks & cutting-edge AI tools to craft campaigns that drive consistent results.
• KPI: Qualified sales meetings booked.

3. Sales Process Consultancy

• Drive the integration and execution of our proven sales frameworks into client businesses, ensuring measurable growth month-on-month.
• You don’t need to be a salesperson—but you must confidently understand, explain, and enforce a powerful sales strategy.
• KPI: Month-on-month improvement in client sales performance.

4. Project Management & Rapid Problem Solving

• You will own the project lifecycle, including internal workflows, AI-driven automation, and rapid-fire troubleshooting.
• Navigate ambiguity decisively, make swift decisions under pressure, and relentlessly drive client outcomes.
• KPI: Timely and effective resolution of client escalations.

REQUIREMENTS

• 2+ years of experience in a Digital Marketing Agency (or comparable, fast-paced environment)
• Ability and willingness to work fully remote in a global, results-focused team
• Exceptional communication skills— clarity, directness, and proactivity are mandatory
• Proven ability to balance strategic thinking with day-to-day execution under pressure
• Strong track record of independently driving measurable results—no hand-holding required

COMPENSATION & CAREER GROWTH

• £72,000 - £145,000 GBP per annum (based on experience and performance)
• Clear, merit-based career growth into senior leadership roles within 12 months for top performers
• Hands-on mentorship & coaching from our Founder
• We reward winners. If you're driven, proactive, and generate exceptional results, you can realistically double your income within a year.

Seniority level

Entry level

Employment type

Full-time

Industries

Marketing Services