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Contract Manager

Loom Talent

Hemel Hempstead

On-site

GBP 60,000 - 80,000

11 days ago

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An established industry player is seeking a Contract Manager to oversee Transport and Warehouse Operations in Hemel Hempstead. This pivotal role involves building strong customer relationships, ensuring KPIs are met, and fostering a motivated team to drive engagement and satisfaction. The successful candidate will have management experience within a 3PL environment and a knack for enhancing processes to meet operational and financial targets. Join a respected company that values excellence and offers a competitive salary and benefits package, along with a platform for career growth.

Management experience in a 3PL provider is essential.
Ability to enhance and improve processes is crucial.

Build relationships with customers and secure contract renewals.
Ensure all KPIs and service targets are met efficiently.

Management experience

Understanding of operational requirements

Commercial acumen

Process improvement

Loom Talent are supporting a leading 3PL with the appointment of a Contract Manager for one of their long-standing customers in Hemel Hempstead.

This commercial role will oversee both Transport and Warehouse Operations and will be responsible for the ongoing success and growth of the contract.

Responsibilities:

Build a relationship with the customer, securing contract renewals and ensuring business excellence.
Ensure all KPI's, such as operational and financial targets are met as required.
Engage, develop and motivate your team to ensure a positive workplace and drive colleague engagement.
Work efficiently to tight deadlines to ensure customer satisfaction targets and service targets are adhered to.
Ensure effective communication throughout the operation, providing information on performance, company news, and procedures.

Minimum Requirements:

Management experience from within a 3PL provider and an understanding of the operational requirements. Essential
Familiarity with service level expectations in both a transport environment & warehouse environment. Essential
Commercially astute with the ability to deliver an excellent service against budget. Essential
The ability to continually look for ways to enhance and improve processes. Essential
Must be able to commute to Hemel Hempstead 5 days a week. Essential

Upon accepting the role of Contract Manager, you will receive a competitive salary and benefits package. You will join a great business that is well respected in the industry and that can provide a great platform for further career growth.

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