Event Operations Manager

GlobalData Plc; London; On-site; GBP 40,000 - 60,000

Job description

Who we are…

GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world’s largest industries for companies, government organisations and industry professionals.

We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers.

Why join GlobalData?

GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world’s trusted source of strategic industry intelligence.

Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it’s the collaboration of our teams that have shaped our success and will continue to do so in the future.

The role...

Arena International, part of GlobalData, runs 50+ international market leading conferences every year across a variety of sectors. Our growing international portfolio spans across 3 key industries – pharmaceuticals, consumer goods, and financial services with events running globally across UK, US, Europe and Asia.

Reporting to the Head of Event Operations and Delivery we’re looking for an experienced, hands-on Operations Manager who thrives on detail and has a passion for delivering excellence. You must be confident in managing and coordinating all processes and procedures associated with running multi-streamed, confex and conference event formats.

What you'll be doing...

1. End to end event and budget management/delivery.
2. Venue sourcing & cost negotiation.
3. Supplier sourcing, negotiation and procurement.
4. Event planning and delivery – AV, Signage, F&B, Staging, Creative, Travel, onsite materials; event guides, delegate packs.
5. Client liaison - Sponsors, delegates, VIPs, speakers.
6. Internal team liaison and collaboration: Sales, Delegate Sales, Marketing, Design, Finance.
7. Financial reporting, invoice, commissions, reconciliation.
8. Liaison with the design department to ensure timely and accurate production of signage, catalogues, and all contents of delegate packs.
9. Lead and deliver events on site.
10. Keeping IT systems, and event reporting up to date.
11. People Management.

What We Look For

1. Our core event portfolio is in person, flexibility to travel is a must. (6-7 events/year).
2. Experience of hybrid, digital, awards and 121 meeting formats also highly beneficial for this growth role.
3. Have 3+ years’ experience working with the events industry – conference/confex/meeting formats preferably.
4. High attention to detail.
5. Ability to manage event financial budgets (GCSE Grade C maths minimum or equivalent).
6. Great communication skills – being able to liaise with all departments as well as work with multiple suppliers.
7. A proven ability to work to tight deadlines, with attention to detail under pressure on multiple events at once.
8. Excellent time management and organizational skills with experience of reporting on activity.
9. High level of IT competency, including Word and Excel.
10. Excellent interpersonal skills – ability to deal with a wide range of people at all levels.
11. Ability to prioritise, plan and organize workload often with conflicting time constraints.
12. Flexible team player, with the ability to work under pressure to short deadlines.
13. Ability to use initiative and work largely self-directed.
14. Negotiation skills.

In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit careers.globaldata.com.

GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.